Customer Service Representative

3 days ago


Cedar Rapids, Iowa, United States Community Choice Financial Family of Brands Full time
About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales floor, you will be responsible for providing exceptional customer service, processing transactions with accuracy, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Build relationships with customers to drive repeat business
  • Skillfully review, validate, and process customer transactions
  • Proactively offer personalized financial services to meet customers' needs
  • Maintain accurate customer information in our Point-of-Sale (POS) system
  • Work efficiently in a fast-paced environment to meet individual and team performance standards
Qualifications:
  • High school diploma or equivalent required
  • Excellent verbal and written communication skills
  • Professional demeanor and attention to detail
  • Proficiency in using phone, POS, and computer systems
What We Offer:
  • A comprehensive new hire training program
  • Performance-based career advancement opportunities
  • Competitive salary: $40,000 - $60,000 per year
  • A relaxed, business casual dress code
  • A diverse and inclusive work environment


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