Customer Service Representative

3 days ago


Cedar Falls, Iowa, United States CBE Companies Full time
Job Title: Customer Service Representative

CBE Companies is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our operations team, you will play a vital role in resolving consumer accounts in a professional and timely manner.

About the Role:

This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and are passionate about delivering exceptional customer service. As a Customer Service Representative, you will be responsible for assisting consumers with account inquiries, resolving disputes, and providing general support. If you are a strong communicator with excellent problem-solving skills, we encourage you to apply

Responsibilities:

* Respond to consumer inquiries via phone, email, or mail
* Resolve account-related issues in a fair and professional manner
* Provide excellent customer service to ensure high levels of satisfaction
* Collaborate with internal teams to resolve complex issues

Requirements:

* High school diploma or equivalent required
* 9+ months of work history (customer service experience preferred)
* Strong communication and problem-solving skills
* Ability to work in a dynamic environment with multiple priorities

What We Offer:

* Competitive hourly rate: $14.00 - $15.00 per hour + commissions
* Opportunities for career advancement and professional growth
* A dynamic and supportive work environment

How to Apply:

Interested candidates should submit their application through our website.

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