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Quality Assurance Coordinator

2 months ago

Huntingdon Valley, United States SCA Health Full time
Overview

SCA Health has evolved into a robust organization with 11,000 dedicated professionals who provide care for 1 million patients annually. Our mission is to support physician specialists comprehensively in various facets of patient care. Our collective efforts aim to achieve high-quality outcomes while enhancing the experience for both patients and providers, all while minimizing overall healthcare costs.

As a part of Optum, we engage in an integrated care delivery system that empowers our partners to navigate the complexities of the healthcare landscape. SCA Health uniquely offers a diverse array of physician-led specialty care services, enabling us to tailor solutions to meet specific needs and challenges:
  • We connect patients with physicians through innovative approaches as part of Optum and our Specialty Management Solutions division.
  • We have established a physician-led, multi-site model that restores physician autonomy by aligning incentives to facilitate growth and transition to value-based care.
  • We are at the forefront of value-based payment solutions through our Global 1 bundled payment convener, which simplifies billing for patients.
  • We assist physicians in managing all aspects beyond surgical procedures, including anesthesia and ancillary services.
The new SCA Health embodies our current identity and future direction, presenting exciting career opportunities for you.

Responsibilities

We are seeking a Quality Standards Coordinator to oversee the following responsibilities:

A. Knowledge Maintenance:
  • Clinical best practices
  • Accreditation and regulatory standards
  • Quality improvement methodologies
  • SCA Quality Standards Manual
  • SCA Governing Body (GB) and Medical Executive Committee (MEC) Bylaws
  • Center Medical Staff Rules & Regulations
  • SCA policies and procedures
  • Infection Control protocols
  • Nationally recognized patient safety goals (NPSGs) for ASCs
  • Environmental safety regulations
  • SCA Environment of Care (EOC) Manual
  • SCA Medical Staff Services and Credentialing guidelines
  • SCA Medical Staff Services and Credentialing Manual
  • Center and regional education, orientation, and training programs
  • ASC center leadership responsibilities
  • SCA Homepages: Clinical Resources, Quality Standards, Environment of Care, Credentialing
B. Leadership and Facilitation:
  • Guide and support the Center Quality Council and internal performance improvement teams:
  • Set agendas and maintain meeting documentation
  • Ensure timely reporting of mandatory and center-specific monthly and quarterly reports to the Quality Council and Medical Executive Committee/Governing Body:
    • Medical Record Audit reports
    • Infection Control reports
    • Hospital Transfer/Complication reports
    • Patient Safety metrics and hazard analysis
    • Life safety assessments of the Environment of Care (EOC)
    • Risk Management incident reports
    • Adverse Drug Reaction reports
    • Cancellation logs
    • Service Satisfaction reports
    • Center-specific quality indicator reports
    • Performance Improvement (PI) reports
C. Patient Safety Oversight:
  • Strategically oversee proactive and reactive patient safety initiatives:
  • Conduct root cause analyses
  • Implement clinical practice guidelines
  • Monitor Sentinel Event Alerts
  • Identify and collect data on center-specific quality indicators
  • Review and update the PI Plan annually and prepare the annual report for the Medical Executive Committee/Governing Body
  • Document all Performance Improvement activities and maintain records for a minimum of three years
D. Compliance Coordination:
  • Ensure center policies and procedures comply with current regulatory and accrediting standards
  • Collaborate with the Administrator/designee to maintain current physician files and compliance with credentialing policies
  • Oversee the peer review process and aggregate data for Medical Executive Committee review
  • Ensure human resource and education files for center employees are current and complete
E. Survey Readiness:
  • Assess center compliance with accreditation standards in collaboration with leadership and staff
  • Identify vulnerabilities and develop strategies to enhance compliance
  • Direct clinical services to ensure they are evidence-based and adhere to established standards
F. Effective Communication:
  • Educate and train leadership and staff on regulatory issues and performance improvement responsibilities
  • Maintain effective communication regarding center activities related to Safety/Quality/PI and Accreditation
Qualifications
  • Minimum of a High School Diploma or GED
  • Prior experience in healthcare
  • Excellent written and verbal communication skills
  • Knowledge of standards and methodologies for regulatory and accreditation requirements