Thermo Fisher Scientific Customer Support Associate

3 weeks ago


Thousand Oaks, California, United States Thermo Fisher Scientific Full time
Responsibilities

This is an exciting opportunity to join our team as a Thermo Fisher Scientific Customer Support Associate. In this role, you will be responsible for performing various tasks, including work order processing, escorting vendors to equipment/instruments, managing and processing work orders, entering orders, and operating customer procurement systems. You will also schedule daily work, communicate with customers, track and report metric data, and serve as a delegate for supervisor in customer-facing meetings. Additionally, you will provide technical expertise and training to the team, advise on projects, follow up on work order status reports, and handle client concerns.

The ideal candidate will have 2+ years of experience in laboratory and GXP environments, with proficiency in Good Documentation Practices in all record keeping. They will also possess strong interpersonal skills, be detail-oriented, and able to adapt to a flexible and changing schedule. The estimated hourly pay range for this position is $27.00-$30.00. We offer a comprehensive Total Rewards package, which includes a choice of national medical and dental plans, employee assistance and family support programs, paid time off, retirement and savings programs, and more.

  • Thousand Oaks, California, United States Thermo Fisher Scientific Full time

    At Thermo Fisher Scientific, we offer a comprehensive Total Rewards package that includes competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.About UsWe are a forward-thinking organization that values innovation, intensity, involvement, and integrity. Our mission is to enable our customers to make the world...


  • Thousand Oaks, California, United States Thermo Fisher Scientific Careers Full time

    Company Overview">Thermo Fisher Scientific Careers is a global leader in the scientific community, providing innovative solutions to accelerate research and solve complex challenges. Our team of experts is dedicated to making the world healthier, cleaner, and safer.


  • Thousand Oaks, California, United States Thermo Fisher Scientific Careers Full time

    Job SummaryWe are seeking a skilled Scientific Laboratory Specialist to join our team at Thermo Fisher Scientific Careers. As a key member of our laboratory operations, you will play a critical role in ensuring the preparation of custom media formulations, compliance adherence, and safe laboratory techniques.ResponsibilitiesPrepare and dispense raw materials...


  • Thousand Oaks, California, United States Thermo Fisher Scientific Full time

    Company OverviewInnovative Scientific Solutions at Thermo Fisher ScientificWe empower our customers to make a positive impact on the world by delivering innovative scientific solutions that accelerate discovery and drive advancement. Our team is passionate about bringing new ideas to life, solving complex problems, and creating meaningful connections with...


  • Thousand Oaks, California, United States Thermo Fisher Scientific Full time

    Company OverviewThermo Fisher Scientific is a global leader in the scientific community, dedicated to helping customers make the world a healthier, cleaner, and safer place. Our team is passionate about delivering innovative solutions that enable our customers to achieve their goals.


  • Thousand Oaks, California, United States Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a skilled Customer Service Coordinator to join our team at Thermo Fisher Scientific. This is a challenging role that requires strong communication and problem-solving skills, as well as the ability to work independently in a fast-paced environment.In this position, you will be responsible for performing work order processing for...


  • Thousand Oaks, California, United States Thermo Fisher Scientific Full time

    Job OverviewWe are seeking a skilled Laboratory Support Specialist to join our team at Thermo Fisher Scientific. This role is ideal for individuals who thrive in a laboratory environment and possess excellent problem-solving skills.Key ResponsibilitiesProvide daily support to the Scientific Service Program, ensuring consistent delivery of high-quality...


  • Thousand Oaks, California, United States Thermo Fisher Scientific Full time

    As a Laboratory Operations Specialist at Thermo Fisher Scientific, you will play a critical role in supporting the daily operations of our scientific service program.About UsWe are a leading provider of laboratory services and support to customers around the world. Our team is dedicated to delivering high-quality results and exceptional customer service.The...


  • Thousand Oaks, California, United States Thermo Fisher Scientific Careers Full time

    Thermo Fisher Scientific Careers seeks a dedicated individual to support daily operations and ensure high levels of customer satisfaction. This role is responsible for delivering excellent service and meeting the needs of the Scientific Service Program.Key ResponsibilitiesBio-reactor setup and maintenance.Vital solution preparation and stocking.Data entry...

  • Bioreactor Expert

    2 days ago


    Thousand Oaks, California, United States Thermo Fisher Scientific Full time

    We are seeking a highly skilled Bioreactor Expert to join our team at Thermo Fisher Scientific.About UsWe are a leading provider of laboratory services and support to customers around the world. Our team is dedicated to delivering high-quality results and exceptional customer service.The estimated hourly pay range for this position is $19.64-$29.45, with...


  • Thousand Oaks, California, United States Thermo Fisher Scientific Careers Full time

    At Thermo Fisher Scientific Careers, we're driven by a passion to accelerate research and solve complex scientific challenges. As a Media Formulation Specialist in our laboratory operations team, you'll play a key role in driving excellence in the Media Sciences program.">Company OverviewThermo Fisher Scientific is a leading global biotechnology company that...


  • Thousand Oaks, California, United States Thermo Fisher Scientific Full time

    Job SummaryWe are seeking an experienced Customer Service Operations Specialist to join our team at Thermo Fisher Scientific. The successful candidate will be responsible for performing work order processing for Unity Lab Services and providing technical expertise to the team.About the RoleThis position requires strong communication and organizational skills...


  • Thousand Oaks, California, United States Thermo Fisher Scientific Full time

    About Thermo Fisher ScientificWe are a global leader in serving science, enabling our customers to make the world healthier, cleaner and safer. Our mission is to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need.Our company culture stands for integrity, intensity, involvement, and...


  • Thousand Oaks, California, United States Thermo Fisher Scientific Full time

    About UsAt Thermo Fisher Scientific, we enable our customers to make the world healthier, cleaner, and safer. We share a common set of values - Integrity, Intensity, Innovation, and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need.Job DescriptionThis...


  • Thousand Oaks, California, United States Thermo Fisher Scientific Full time

    About the RoleWe are looking for a highly skilled Laboratory Work Order Specialist to join our team at Thermo Fisher Scientific. In this role, you will be responsible for leading work orders and assets within our Computerized Maintenance Management System (CMMS), making updates, requesting changes, routing workflows, and crafting new workflows. You will also...


  • Thousand Oaks, California, United States Thermo Fisher Scientific Full time

    About the RoleWe are currently seeking a Field Service Engineer II to join our team at Thermo Fisher Scientific. In this role, you will be responsible for providing technical support and maintenance services to our customers' Chromatography and Mass Spectrometer equipment.Key ResponsibilitiesProvide technical support and maintenance services to customers'...


  • Thousand Oaks, California, United States Thermo Fisher Scientific Full time

    Job SummaryWe are seeking a highly skilled Field Service Engineer II to join our team at Thermo Fisher Scientific. As a key member of our field service team, you will be responsible for performing on-site installation and preventive maintenance of Chromatography and Mass Spectrometer equipment at customer labs.ResponsibilitiesPerform on-site installation and...


  • Thousand Oaks, California, United States Thermo Fisher Scientific Full time

    Job DescriptionThis role supports the daily operations of the Scientific Service Program, enabling the team to consistently deliver high levels of customer service for Research and Development. The position is responsible for meeting goals and objectives of the customer location, as determined by contractual requirements.


  • Thousand Oaks, California, United States Thermo Fisher Scientific Careers Full time

    This role is an integral part of the Scientific Service Program, aiming to deliver exceptional customer service for Research and Development. The position focuses on meeting contractual requirements and achieving goals set by the customer location.ResponsibilitiesPrepare bioreactors for use by prepping and setting up equipment according to checklists and...


  • Thousand Oaks, California, United States Thermo Fisher Scientific Full time

    Job OverviewAs a Site Preparation Specialist for Custom Media Formulations, you will play a critical role in preparing custom media formulations, ensuring compliance adherence, and championing innovation and practical process improvement in the laboratory.About the RoleThis position is part of our Media Sciences program and requires right-the-first-time...