Laboratory Work Order Coordinator

3 weeks ago


Thousand Oaks, California, United States Thermo Fisher Scientific Full time
Job Summary

We are seeking an experienced Customer Service Operations Specialist to join our team at Thermo Fisher Scientific. The successful candidate will be responsible for performing work order processing for Unity Lab Services and providing technical expertise to the team.

About the Role

This position requires strong communication and organizational skills to schedule daily work, track and report metric data, and serve as a delegate for supervisor in customer-facing meetings. You will also provide technical expertise and training to the team, advise on projects, and maintain the shared email box.

The ideal candidate will have experience in laboratory and GXP environments, utilizing Good Documentation Practices in all record keeping. A High School Diploma/GED is required, with Associates/Bachelors preferred.

Key Responsibilities
  • Schedule daily work and vendor escorting schedules
  • Manage and process work orders
  • Operate customer procurement systems
  • Provide technical expertise and training to the team
  • Advise on projects and maintain the shared email box
Benefits
  • National medical and dental plans
  • Employee assistance and family support programs
  • At least 120 hours paid time off (PTO) and 10 paid holidays annually
  • Accident and life insurance, and short- and long-term disability
  • Retirement and savings programs


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