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Housing Support Specialist

2 months ago


Santa Ana, California, United States Illumination Foundation Full time
Job Overview

"Every individual deserves empathy, respect, and the security of a home."

Homelessness represents a significant social and public health challenge in California. Illumination Foundation (IF) is an expanding non-profit organization committed to breaking the cycle of homelessness by offering specialized, interdisciplinary services through our recuperative care centers, emergency shelters, housing programs, and family support initiatives. IF operates over 13 facilities with more than 22 micro-communities throughout Orange County, Los Angeles County, and the Inland Empire.

Position Summary

The Housing Support Specialist plays a vital, community-focused role, providing direct transitional care to a moderately sized caseload of clients within our service area. Candidates must be adaptable, resourceful, personable, collaborative, and possess strong critical thinking abilities. This position involves both remote and in-person interactions as needed, emphasizing the delivery of effective transitional care to homeless and other at-risk populations.

Compensation

The hourly wage for this role is $25.00, contingent upon experience.

Key Responsibilities

  • Identify and cultivate housing resources for various programs within the organization.
  • Establish partnerships with property managers and landlords to enhance housing options.
  • Perform housing inspections to ensure compliance with HUD Housing Habitability standards.
  • Conduct utility inspections and generate detailed reports.
  • Execute rent reasonableness assessments to align with HUD Housing Habitability requirements.
  • Verify client rent payments on a monthly basis.
  • Assist case managers and clients with housing applications, searches, and connections.
  • Exhibit ethical behavior that reflects the core values of integrity, transparency, accountability, respect, and responsibility.
  • Demonstrate openness, honesty, and accountability to colleagues, volunteers, donors, and all stakeholders associated with Illumination Foundation.
  • Accept personal responsibility and accountability for the execution of job duties.
  • Maintain confidentiality regarding work-related information and materials.

Expectations

  • Prioritize the health and safety of individuals and clients.
  • Meet performance targets and manage work under pressure.
  • Communicate with professionalism and tact.
  • Establish and uphold healthy boundaries with clients.
  • Safeguard the confidentiality of client information and work-related materials.
  • Adhere to Illumination Foundation's guiding principles, including Integrity, Humility, Sustainable Compassion, Quest for Knowledge, Client-Centered Care, Innovation, Advocacy, and Compliance.

Preferred Qualifications

  • Valid California Driver's License and eligibility for company vehicle insurance.
  • High School Diploma or equivalent.
  • Strong customer and client relations skills.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams, etc.).
  • Knowledge of HUD Housing inspections and reporting processes.
  • Familiarity with the housing rental market and property management practices.

Benefits

  • Medical Insurance partially funded by Illumination Foundation (Kaiser and Blue Shield), based on the selected plan.
  • Dental and Vision Insurance.
  • Life, AD&D, and LTD Insurance fully funded by Illumination Foundation.
  • Employee Assistance Program.
  • Professional Development Reimbursement.
  • 401K with Company Matching.
  • 10 days of vacation PTO per year.
  • 6 days of sick PTO per year.
  • 10 days of holiday PTO per year.
  • Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans.

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