Customer Service Associate

5 days ago


Sun Prairie, Wisconsin, United States Independent Pharmacy Cooperative Full time
Job Description: We are seeking a highly skilled and customer-focused Customer Service Associate to join our team at Independent Pharmacy Cooperative. In this role, you will provide exceptional service to IPC members, staff, and vendors through phone, chat, and email.

The successful candidate will work closely with Regional Account Directors to ensure seamless delivery of Member Services, including data entry and retail support.

Key Responsibilities:
  • Provide high-quality customer service via phone, chat, and email.
  • Assist Regional Account Directors with Member Service inquiries.
  • Perform data entry tasks as needed.
  • Support retail operations within the pharmacy cooperative.

Requirements:
  • Degree in Business Administration or related field (preferred).
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Basic computer skills, including proficiency in Microsoft Office suite.
  • $45,000 - $55,000 per year salary, depending on experience.


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