Airport Operations Coordinator

4 weeks ago

Los Angeles, California, United States YVR Full time

Airport Operations Coordinator

At YVR, we are seeking a highly skilled Airport Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating and dispatching operational staff, maintenance, and emergency responders to ensure the safe and efficient operation of our airport.

Key Responsibilities:

  • Monitor and utilize alarm systems, radios, phones, emails, and social media to dispatch and coordinate operational staff, maintenance, and emergency responders.
  • Prioritize, delegate, and communicate to colleagues, internal and external department contractors, government agencies, and stakeholders.
  • Efficiently and accurately track detailed written information in relation to all operations on Sea Island.
  • Maintain an up-to-date comprehensive knowledge of Standard Operating Procedures (SOPs) and Incident Command in relation to processes airside, terminal-side, and groundside.
  • Consistently multi-task and simultaneously manage multiple situations/emergencies whilst documenting in Maximo.
  • Respond to customer/general public inquiries via email, phone calls, TTY, and social media.

Key Qualifications:

  • Previous experience working as a dispatcher/call-taker, or relevant aviation work experience, supplemented by a minimum of a high school diploma; or an equivalent combination of training and experience.
  • Proficient in the English language both written and verbal is necessary; proficiency in another language is an asset.
  • Confidence working in a variety of computer programs is essential (Maximo, MS Word, Excel, Outlook, Everbridge, Barco Sidebar, Adobe, and must have fast typing skills, strong grammar, and accurate spelling.
  • Comfortable working in high-pressure situations.
  • Capable of making quick decisions with limited information and prioritize subsequent tasks quickly without direction.
  • Must be confident, resilient, a strong multi-tasker, level-headed, team player, and collaborator.

This is an exciting opportunity to join our team and contribute to the safe and efficient operation of our airport. If you are a motivated and detail-oriented individual with a passion for aviation, we encourage you to apply.

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