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Clinical Operations Leader

2 months ago

Richmond, Virginia, United States Flourish Research Full time

Flourish Research is currently seeking a Clinical Operations Leader to spearhead the establishment of a new clinical site.

About Us

Flourish Research is dedicated to enhancing public health through innovative clinical trials. As one of the foremost integrated clinical research site organizations in the United States, we pride ourselves on our exceptional facilities that excel in attracting and maintaining a diverse patient demographic across various therapeutic fields, including cardiology, metabolic disorders, CNS, pulmonology, and vaccines. Our comprehensive site network strategy, bolstered by centralized infrastructure and advanced technology, ensures superior patient engagement and high-quality data outcomes.

Position Overview

The Clinical Operations Leader will oversee the operational management of our new clinical site, focusing on financial performance and strategic growth. This role is essential in launching a start-up site that aligns with Flourish Research's commitment to delivering top-tier clinical trials to our clients through a collaborative and financially sound approach. You will work closely with the regional leadership team.

Key Responsibilities

Financial & Operational Management

  • Champion the Flourish approach by implementing and supervising clinical and operational initiatives.
  • Oversee site-level operational and financial metrics, ensuring adherence to budgetary targets and continuous improvement strategies.
  • Gain a comprehensive understanding of the site’s operations and Flourish Research’s market positioning.
  • Analyze operational volume and staffing models to optimize workforce requirements.
  • Lead, mentor, and motivate a team of clinical and administrative personnel to achieve operational goals.
  • Manage the site’s P&L, focusing on margin and performance metrics.
  • Develop and implement strategies to enhance productivity and profitability.
  • Utilize financial tools to manage operational budgets effectively.
  • Understand clinical trial agreements to maximize revenue opportunities.
  • Monitor and drive key performance indicators.

Team Development

  • Recruit, train, and retain clinical and administrative staff to ensure optimal team performance.
  • Implement best practices for performance assessment and recognition.
  • Identify training needs and facilitate development opportunities for site management.
  • Act as a champion for cultural engagement and drive People and Culture initiatives.
  • Collaborate with the training team to create educational programs for staff.
  • Direct recruitment strategies to meet short- and long-term staffing needs.
  • Engage with other site leaders to share best practices and solve challenges collaboratively.

Site Oversight

  • Work with Quality and Risk teams to enforce compliance with regulations and protocols.
  • Participate in pre-study qualification and monitoring visits.
  • Ensure participant safety through staff training and adherence to guidelines.
  • Maintain communication with principal investigators to ensure regulatory compliance.
  • Collaborate with Quality Control to ensure data integrity.
  • Hold shared services accountable for meeting service level targets.
  • Develop effective patient recruitment strategies to ensure successful trial enrollment.

Qualifications

  • Bachelor’s degree in a relevant field such as science, nursing, or healthcare management.
  • A minimum of 5 years in an operational leadership role, with experience in clinical research or trials.
  • Proven leadership and team-building skills.
  • Strong multitasking and problem-solving abilities.
  • Entrepreneurial mindset with the capacity to work autonomously.
  • Excellent planning and execution skills.
  • Willingness to travel as required.
  • Flexibility to work evenings or weekends as needed.

Professional Skills

  • Ability to forecast and manage business operations and finances.
  • Proficient in multitasking and prioritizing in a dynamic environment.
  • Strong independent problem-solving skills.
  • Expertise in tactical and strategic planning for site management.
  • Exceptional collaboration and communication skills.
  • Proficient in relevant software applications.
  • Experience in developing and implementing Standard Operating Procedures.
  • Strong negotiation and conflict resolution skills.

Why Flourish Research?

  • Join a mission-driven organization focused on advancing clinical research.
  • Lead and develop a new site with a significant impact on the community.
  • Enjoy a collaborative and supportive work culture.
  • Receive a competitive compensation and benefits package.

Compensation and Benefits

  • Salary range of $100K - $110K with performance-based bonuses.
  • Annual merit salary program.
  • Generous paid time off and holidays.
  • 401K plan with a matching contribution.
  • Tuition reimbursement and employee referral bonuses.