Event Security Specialist
18 hours ago
Job Summary:
We are seeking a highly skilled and experienced Event Security professional to join our team at Total Mortgage Arena. As an Event Security Specialist, you will be responsible for ensuring the safety and security of our guests, employees, and assets.
Key Responsibilities:
- Uphold security directives and maintain a safe and welcoming environment for all patrons.
- Verify credentials and control access to restricted areas.
- Secure the perimeter of ticketed areas and screen guests as they enter the facility.
- Resolve escalated security situations and provide appropriate warnings and notifications.
- Work cooperatively with event staff and local police to ensure a safe and secure environment.
- Interact with guests in a polite and professional manner and assist with directional and informational inquiries.
- Consistently enforce facility policies and procedures related to prohibited items and disruptive behavior.
Requirements:
- Valid CT Guard Card, preferred.
- Prior Customer Service Experience, preferred.
- Excellent communication skills and thorough understanding of written and spoken English.
- Knowledge and skill in radio communication.
- Ability to listen effectively, take and execute directions, and work independently and in a team environment.
- Ability to stand for long periods of time and traverse a variety of terrain and floor surfaces.
- Ability to work in darkened areas, around crowds, loud noises, and flashing lights.
- Ability to remain calm and focused in fast-paced environments and stressful situations.
Vaccination Statement:
We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. We highly encourage our employees to continue to get vaccinated and boosted against COVID-19.
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