Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our FS Builder Resources team, you will play a vital role in providing exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Enter customer details and order specifications accurately and efficiently
- Update records for reselections and/or rescheduled installs
- Assist customers with order resolutions and provide solutions to their concerns
- Work collaboratively with colleagues to achieve daily goals and objectives
- Adhere to confidentiality regulations and maintain the highest level of professionalism
- Proofread data to ensure accuracy and attention to detail
Requirements:
- 1-3 years of customer service experience preferred
- High School Diploma/GED/College required
- Ability to type 40 WPM preferred
- Excellent communication and interpersonal skills
- Positive attitude and drive to succeed
Benefits of Joining Our Team:
- Medical, Dental, and Vision coverage
- 401K
- Paid Holidays
- Vacation and Personal Time
- Employee appreciation events
FS Builder Resources is an Equal Opportunity Employer and does not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
This job description is intended to be an accurate reflection of the current job, but management reserves the right to revise the job or to require that other or different tasks be performed as assigned as needed by the business.
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