Head of Operations Manager

1 day ago

Jersey City, New Jersey, United States Futu US, Inc. Full time
About Futu US Inc.

Futu US Inc. is a leading financial services company that operates at the forefront of innovation, housing two SEC registered broker-dealers and a cryptocurrency brokerage under the reputable wing of Futu Holdings Limited (Nasdaq: FUTU).

Our core mission revolves around revolutionizing the investing landscape through a digitized brokerage and wealth management platform designed to elevate the investment experience.

Our Key Entities
  • Futu Clearing Inc.: A SEC registered FINRA member dedicated to delivering top-tier clearing and execution services globally.
  • Moomoo Financial Inc.: As an SEC registered FINRA member, we provide retail investors access to both U.S. and Asian securities markets, ensuring your investment journey is backed by expertise.
  • Moomoo Technology Inc.: Offering a data-rich trading platform, we provide unparalleled insights and tools to enhance your trading strategies. Note that this entity is not a licensed broker-dealer.

For deeper insights into our entities and affiliates, explore futuclearing.com or moomoo.com/us to discover the future of investing with confidence and innovation.

Key Responsibilities:
  • Develop and implement operational strategies, policies, and procedures to effectively manage operational processes.
  • Lead roadmap development and ongoing planning/prioritization exercises.
  • Build back office/trade systems, provide operational requirements (systems, processes, controls, tooling, reports/monitoring, 3rd party solutions, etc.), conduct UAT testing, product workflow, and product go-live sign-offs.
  • Monitor and analyze operational performance metrics, identify areas for improvement, and implement solutions.
  • Manage relationships with key stakeholders, including vendors and partners.
  • Lead a high-performing team to reliably and consistently execute day-to-day processes supporting the Crypto product.
  • Support the publishing, review, and continuous improvement of our policies and procedures in collaboration with Risk & Operations.
  • Develop a risk management framework to identify, measure, and mitigate financial risks in the treasury, fostering a culture of risk awareness across the treasury and Finance team.
  • Define and implement operational risk controls and support models for the crypto trading business.
Skills & Qualifications:
  • 3+ years of experience in crypto risk and operations.
  • Passionate about technology and the Crypto landscape, excited about innovation in the fintech space.
  • Desire to build new things with exceptional financial acumen and problem-solving skills, with a passion for process improvement.
  • Organized with strong attention to detail, comfortable working on multiple priorities with the ability to meet tight deadlines.
  • Excellent people skills and a positive attitude, thriving in a highly collaborative environment.
  • Naturally curious, always eager to figure out if something seems off.
What We Offer

At Moomoo, we offer a competitive base salary range of $150,000 to $190,000, along with a supportive and collaborative work environment that values professional growth. You'll have access to training programs, mentorship opportunities, and a clear career advancement path. Our comprehensive benefits package includes paid medical benefits, a 401k employer contribution, unlimited PTO, and paid holidays.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

Please be aware of fraudulent job postings by persons not affiliated with Futu, Moomoo, or their affiliates. Criminals may use fraudulent job postings to obtain your personally identifiable information and/or financial information to steal your identity and/or money.

All communications to you will come from a business email address. We do not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a video call. We will not ask you for bank account information nor ask you to pay anything during the hiring process.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI's Internet Crime Complaint Center.

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