Healthcare Operations Specialist
2 days ago
At CommonSpirit Health Mountain Region, we're committed to building healthier communities and innovating how and where healing can happen. Our team of dedicated professionals works tirelessly to provide the highest standard of care to our patients, and we're seeking a Healthcare Operations Specialist - Patient Access to join our team.
This role is an exciting opportunity to make a real difference in the lives of our patients and their families. As a key contributor to the overall patient experience, you'll be responsible for pre-admitting, admitting, and registering patients, as well as verifying patient demographic and financial information. You'll also be responsible for verifying insurance benefits, explaining financial requirements to patients, and collecting outstanding patient portions.
You'll work closely with administration, management, physicians, and other staff members to support our patients, visitors, and other customers. Your excellent communication and organizational skills will be essential in providing a positive impression for each patient, family member, visitor, or staff member.
We're looking for a highly skilled and motivated individual who is passionate about delivering exceptional patient care. If you're a team player with a strong work ethic and a commitment to excellence, we want to hear from you.
Responsibilities:
- Pre-admit, admit, and register patients
- Verify patient demographic and financial information
- Verify insurance benefits and explain financial requirements to patients
- Collect outstanding patient portions
- Provide clerical/office support for the facility
- Collaborate with administration, management, physicians, and other staff members to support patients, visitors, and other customers
Requirements:
- High School Diploma or Equivalent
- One year previous patient scheduling or patient access experience preferred
- Office experience in a healthcare environment, medical terminology, and knowledge of CPT/ICD-9 codes preferred
- Ability to multitask and prioritize skills
What We Offer:
We believe in investing in our employees and providing them with a comprehensive benefits package. Our Total Reward Offerings include:
- Several medical, dental, and vision options
- Spending accounts, including a Dependent Care FSA with an employer contribution
- Retirement account options with a generous employer match
- Tuition reimbursement
- Student loan forgiveness
Pay Range: $18.97 - $32.19 per hour
Shift: Variable
We're an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment, and we'll not discriminate against any person on the basis of race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, marital status, or any other characteristic protected by law.
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