Site Coordinator

5 days ago


Redding, California, United States Labcorp Full time
Job Description

At Labcorp, we are dedicated to helping people live happy and healthy lives. Our team provides vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, this could be a great career opportunity for you.

Job Summary

We are seeking a Patient Service Center (PSC) Site Coordinator to join our team. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center.

Key Responsibilities
  • Observe and report any performance, compliance, or staffing-related issues to supervisors.
  • Manage and monitor patient flow, wait times, inventory levels, and information logs.
  • Monitor monthly productivity reports and report any deviations as necessary.
  • Address any customer service-related issues in a prompt and respectful manner.
  • Promote teamwork, cohesiveness, and effective communication among coworkers.
  • Perform blood collections by venipuncture and capillary techniques for all age groups.
  • Collect specimens for drug screens, paternity tests, alcohol tests, etc.
  • Perform data entry of patient information in an accurate and timely manner.
  • Process billing information and collect payments when required.
  • Prepare all collected specimens for testing and analysis.
  • Administrative and clerical duties as necessary.
  • Travel to additional sites when needed.
Requirements
  • Must have a valid California-issued Phlebotomy License or have an application for Phlebotomy License filed with the California Department of Health at time of hire.
  • Previous experience as a phlebotomist; 1 year is preferred.
  • Previous experience in a leadership position is a plus.
  • In-depth knowledge of phlebotomy duties, responsibilities, and techniques.
  • Proven track record in providing exceptional customer service.
  • Strong communication skills; both written and verbal.
  • Ability to work independently or in a team environment.
  • Comfortable working under minimal supervision.
  • Flexibility to work overtime as needed.
  • Able to pass a standardized color blindness test.
  • Must be 21 years of age, reliable transportation, and a clean driving record if applicable.

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