Customer Experience Champion

3 days ago


Richmond, California, United States Eltropy Full time
About the Job

Eltropy is seeking a skilled Technical Support Specialist to join its team. The successful candidate will be responsible for delivering exceptional customer experiences and solutions in a fast-paced environment.

This is an excellent opportunity for someone with a strong commitment to problem-solving and a passion for working in a dynamic industry. The Technical Support Specialist will collaborate with financial institutions technology teams to identify and resolve technical issues.

The ideal candidate will have 2+ years of experience in a support role within an Enterprise SaaS company and a strong understanding of networking and cloud computing concepts.

Key Skills and Qualifications
  • Bachelor's degree in Computer Science or a related field.
  • Strong critical thinking and problem-solving skills.
  • Proven ability to engage customers in real-time troubleshooting.
  • Ability to work independently and manage multiple tasks concurrently.
Job Benefits

We offer a competitive salary of $90,000 - $120,000 per year, depending on experience, as well as a comprehensive benefits package and opportunities for professional growth and development.



  • Richmond, California, United States SimpliSafe Full time

    We are seeking a highly skilled and dedicated Customer Success Specialist to join our team at SimpliSafe. As the first point of contact for customers, you will be responsible for delivering exceptional support through phone and chat assistance, resolving inquiries quickly, and ensuring high customer satisfaction.What We're Looking ForTo succeed in this role,...


  • Richmond, California, United States Renewal by Andersen of Central VA & Roanoke Full time

    We are seeking a skilled and enthusiastic Customer Experience Specialist to join our team at Renewal by Andersen of Central Virginia. In this role, you will have the opportunity to work in a fast-paced environment, spreading the joy of our brand and making a difference in people's lives.Company OverviewWe have a culture of making a difference at Renewal by...


  • Richmond, California, United States Nothing Bundt Cakes Full time

    We are seeking a skilled Guest Experience Coordinator to join our team at Nothing Bundt Cakes. This role involves creating an environment of generosity, happiness, and joy in the community by providing exceptional customer service and making sure every guest has a wonderful experience.As a Guest Experience Coordinator, you will be responsible for greeting...


  • Richmond, California, United States Capital One Full time

    Capital One OverviewAt Capital One, we're dedicated to enriching our customers' digital and physical experiences through a collaborative and innovative approach. Our Design team is at the forefront of championing a thriving environment that honors diversity of thought and promotes a culture of belonging.We're seeking an established and dynamic Experience...


  • Richmond, California, United States Doswell Operating Group Full time

    Job OverviewAs a Customer Experience Specialist at Doswell Operating Group, you will play a vital role in delivering exceptional customer experiences. We are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative. The successful candidate will possess excellent communication skills, be able to work...


  • Richmond, California, United States FAS MART Full time

    Overview:Fas Mart is a dynamic community hub where customers find more than just snacks and fuel. They find smiling faces, helpful service, and a place that feels like home. As part of our team, you'll be the heartbeat of our store, keeping the shelves stocked, the coffee brewing, and our customers happy.Why Join Us:A Fun and Friendly Atmosphere: Be part of...


  • Richmond, California, United States Sally Beauty Full time

    Sally Beauty is a leading retailer in the beauty industry, and we're looking for talented individuals to join our team as Customer Experience Specialists. In this role, you'll have the opportunity to build strong relationships with customers, provide personalized product recommendations, and stay up-to-date on current promotions and events.About the RoleAs a...


  • Richmond, California, United States Madewell Full time

    Madewell is seeking a Customer Experience Expert to join our team at Short Pump. As a Retail Sales Professional, you will be responsible for driving sales by exceeding selling and service expectations. You will help welcome everyone into the Madewell community, create genuine connections, become an expert on all things denim, and assist customers in...


  • Richmond, California, United States NGM Marketing Full time

    About NGM MarketingNGM Marketing is a leading retail marketing and customer service company. We are committed to delivering exceptional results for our clients through innovative marketing strategies and exceptional customer experiences.Job SummaryWe are seeking a bright and motivated Customer Service Representative to join our team. The primary purpose of...


  • Richmond, California, United States Enterprise Holdings Full time

    We are seeking a highly skilled Customer Experience Ambassador to join our team at Enterprise Holdings. In this role, you will be the face of our company, providing exceptional customer service to ensure a positive experience for all visitors.The estimated salary for this position is $45,000 - $60,000 per year, depending on location and qualifications.Job...


  • Richmond, California, United States Doswell Operating Group Full time

    About the RoleWe are seeking a highly motivated Customer Experience Associate to join our team at Woodfin Heating, Inc. This individual will be responsible for managing customer accounts, ensuring their satisfaction, and driving inside sales initiatives. The ideal candidate will possess excellent customer service skills, attention to detail, and technical...


  • Richmond, California, United States Anthropologie Full time

    About the PositionWe're seeking a highly motivated and customer-focused individual to join our team as a Seasonal Sales Associate. In this role, you'll have the opportunity to develop your skills and expertise while delivering exceptional customer experiences and driving sales through our stores.Key ResponsibilitiesBuild strong relationships with customers...


  • Richmond, California, United States Golden Corral Full time

    Join Our Team:Are you looking for a dynamic and supportive work environment where you can grow and develop your skills? Do you have a passion for delivering exceptional customer service and building strong relationships with customers and colleagues alike? If so, we invite you to join our team as a server, cashier, or host/hostess!About Golden Corral:Golden...


  • Richmond, California, United States Hibbet Sports Full time

    Are you looking for a challenging and rewarding career in retail? Look no further than Hibbett Sports! As a Customer Experience Representative, you will be responsible for providing exceptional customer service and driving sales growth.Main Responsibilities:• Develop and maintain strong relationships with customers, ensuring they have a positive experience...


  • Richmond, California, United States J. Jill Full time

    About the RoleJ. Jill is seeking a talented Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service and ensuring that every customer has an enjoyable shopping experience.Key ResponsibilitiesGreet customers promptly and genuinely, re-engaging appropriately as needed.Build customer loyalty by...


  • Richmond, California, United States McDonald's Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at McDonald's. This role is ideal for those who enjoy interacting with people, providing excellent service, and working in a fast-paced environment.About the RoleAs a Customer Service Representative, you will be responsible...


  • Richmond, California, United States NGM Marketing Full time

    **NGM Marketing Overview**We're a fast-paced retail marketing agency dedicated to delivering results-driven strategies that propel our clients' success. As a Customer Service Representative, you'll be instrumental in driving sales growth and customer loyalty.Key Responsibilities:Customer Insights: Developing in-depth understanding of clients' products to...


  • Richmond, California, United States Doswell Operating Group Full time

    Job ResponsibilitiesFoster a customer-centric mindset by prioritizing customer satisfaction and continuously seeking ways to enhance their experience.Professionally and promptly assist customers with inquiries, resolving concerns related to budget plans, payment discrepancies, and service agreements.Promote cross-selling services to provide customers with...


  • Richmond, California, United States Strange's Florists, Greenhouses and Garden Centers Full time

    Sales Leadership PositionAt Strange's Florists, Greenhouses and Garden Centers, we offer a unique opportunity for a skilled Sales Team Lead to join our team in the Metro Richmond, VA area.This role involves managing daily sales operations, providing exceptional customer service, and maintaining a positive work environment.Estimated Salary: $50,000 - $70,000...


  • Richmond, California, United States Express Full time

    As a Sales Associate at Express, you'll play a critical role in driving business results through exceptional customer service and support. Key responsibilities include:Processing transactions quickly and accurately reducing customer wait timePositively resolving customer service-related issuesMaintaining a clean and organized sales floor, checkout, fitting...