Customer Experience Director
3 weeks ago
At Strange's Florists, Greenhouses and Garden Centers, we offer a unique opportunity for a skilled Sales Team Lead to join our team in the Metro Richmond, VA area.
This role involves managing daily sales operations, providing exceptional customer service, and maintaining a positive work environment.
Estimated Salary: $50,000 - $70,000 per year, depending on experience.
Main Responsibilities- Oversee the sales team in daily operations, ensuring accuracy and prompt fulfillment of sales orders.
- Answer phone calls, complete POS transactions, and balance cash drawers.
Other responsibilities include:
- Participating in store opening and closing procedures.
- Assisting customers with floral selections and shopping experience.
- Preparing sales displays and training sales team members.
Requirements:
- Previous experience in sales, customer service, or related field.
- Experience leading a small team of 5-10 members.
- Excellent communication and leadership skills.
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