Customer Experience Director

3 weeks ago


Richmond, California, United States Strange's Florists, Greenhouses and Garden Centers Full time
Sales Leadership Position

At Strange's Florists, Greenhouses and Garden Centers, we offer a unique opportunity for a skilled Sales Team Lead to join our team in the Metro Richmond, VA area.

This role involves managing daily sales operations, providing exceptional customer service, and maintaining a positive work environment.

Estimated Salary: $50,000 - $70,000 per year, depending on experience.

Main Responsibilities
  • Oversee the sales team in daily operations, ensuring accuracy and prompt fulfillment of sales orders.
  • Answer phone calls, complete POS transactions, and balance cash drawers.

Other responsibilities include:

  • Participating in store opening and closing procedures.
  • Assisting customers with floral selections and shopping experience.
  • Preparing sales displays and training sales team members.

Requirements:

  • Previous experience in sales, customer service, or related field.
  • Experience leading a small team of 5-10 members.
  • Excellent communication and leadership skills.


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