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Retail Sales Manager
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The Retail Supervisor is responsible for maintaining exceptional customer service standards, driving sales growth, and ensuring the efficient operation of the retail department. This role acts as a store department lead, overseeing inventory levels, and implementing strategies to meet sales targets.
Key Responsibilities:- Generate sales and provide professional guest service
- Open and close the store, ensuring a secure environment
- Analyze sales trends and develop methods to increase sales
- Manage retail and rental inventory control, meeting or exceeding inventory goals
- Enforce cash handling policies and loss prevention procedures
- Lead and train a sales team, promoting effective communication and customer service
- Provide exceptional customer service to all guests
- Ensure accurate pricing and promotions
- Stock shelves, counters, and tables with merchandise
- Previous retail sales experience required
- Previous snow sport industry experience preferred
- Ability to communicate fluently in accurate spoken and written English
- Ability to maintain a working knowledge of products and industry trends
- Commitment to exceptional customer service
- Basic computer skills
- Ability to work a flexible schedule, including nights, holidays, and weekends