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Foh Supervisor

2 months ago

Garden City, Michigan, United States Flat Mountain Brewhouse Full time
Job Overview

Flat Mountain Brewhouse is seeking a highly motivated and experienced Foh Supervisor to join our team. As a key member of our management team, you will be responsible for ensuring exceptional customer satisfaction and leading our service team to deliver fast, friendly, and accurate service.

Key Responsibilities
  • Customer Satisfaction: Ensure that every customer has a positive experience while dining with us.
  • Team Leadership: Delegate tasks to team members, provide guidance and support, and ensure that everyone is working together to achieve our service standards.
  • Service Quality: Proactively assist fellow staff members and ensure that our product quality, restaurant cleanliness, maintenance, and security standards are consistently met.
  • Team Development: Identify areas for improvement and implement strategies to enhance team performance and productivity.
Requirements
  • Communication Skills: Possess excellent verbal and written communication skills to effectively interact with customers, team members, and management.
  • Leadership Skills: Demonstrate strong leadership skills to motivate and guide team members to achieve our service standards.
  • Organizational Skills: Possess strong organizational and time management skills to prioritize tasks and manage multiple responsibilities.
  • Experience: Previous experience in a management role, preferably in the food and beverage industry.