Restaurant Floor Manager

1 day ago


Kansas City, Missouri, United States Plate Restaurant Group Full time
Job Description

We are seeking a highly skilled and experienced Restaurant Floor Manager to join our team at Plate Restaurant Group. As a key member of our management team, you will be responsible for ensuring the seamless operation of our restaurant, providing exceptional customer service, and leading a team of staff to achieve our high standards.

Key Responsibilities:

  • Manage daily restaurant operations, including staff scheduling, inventory management, and cash handling.
  • Provide comprehensive training to new staff members to ensure consistency in service delivery and adherence to safety and food quality standards.
  • Address and resolve customer complaints in a professional and timely manner.
  • Oversee the organization of staff schedules, supervise daily shift operations, and ensure accurate end-of-day cash outs.
  • Coordinate front-of-house operations, control operational costs, and identify opportunities to minimize waste.
  • Appraise staff performance, conduct interviews, and recruit new team members.

Requirements:

  • At least 4 years of FOH Restaurant Management experience.
  • Wine knowledge and prior work as a manager or supervisor.
  • Success with customer service, training in food safety, and financial literacy.
  • Ability to keep inventory organized and maintain a clean and safe work environment.

Benefits:

  • Dental insurance, employee discount, flexible schedule, health insurance, paid time off, paid training, and vision insurance.

Experience level: Manager

Restaurant type: Bar, Casual dining restaurant, Fine dining restaurant

Shift: 10 hour shift, Day shift, Evening shift

Weekly day range: Every weekend, Weekend availability, Sunday Holidays

Ability to commute/relocate: Leawood, KS: Reliably commute or planning to relocate before starting work

Education: High school or equivalent, College Degree (Preferred)

Experience: Restaurant management: 4 years (Required)

Shift availability: Manager

Work Location: One location


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