Dealer Experience Specialist
1 week ago
Plaza Hotel & Casino LLC is seeking a skilled Dealer Experience Specialist to provide exceptional service to our guests. As a key member of our team, you will execute the company's core service standards, brand attributes, and initiatives, ensuring a seamless and enjoyable experience for our patrons.
About the Role:
This position involves dealing multiple games, handling transactions, and maintaining a professional atmosphere that provides guests with an exceptional gaming experience. Key responsibilities include greeting and welcoming guests, establishing rapport, and providing excellent customer service by answering questions, resolving disputes, and adhering to guest requests.
Salary:
The estimated salary for this position is $48,000 - $65,000 per year, depending on experience and qualifications.
Requirements:
To be successful in this role, you must have 21 years of age or older, at least 1 year of experience as a Dealer, and/or successfully completed Dealer School. You must also adhere to gaming regulations, policies, and procedures. Additionally, you should have excellent customer service skills, interpersonal skills, and a professional appearance and demeanor.
Benefits:
We offer a competitive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off.
Certifications:
You will need to obtain a Gaming Registration and pass an audition and interview.
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