Branch Operations Coordinator
5 days ago
We are seeking a highly skilled Branch Operations Coordinator to join our team at Quality Talent Group. As a key member of our Consumer, Small & Business Banking division, you will play a critical role in supporting customer experience and operational activities.
Key Responsibilities- Support customer experience by accurately processing and approving transactions, sharing digital solutions, and making introductions to bankers
- Complete operational activities while minimizing risks under established policies
- Perform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products
- Support the Branch manager in operational tasks and scheduling
- Resolve issues related to daily operations of the teller line, under direction of regional banking management
- Support customers and employees in resolving or escalating concerns or complaints
- Provide excellent service to customers and individuals by demonstrating care, building relationships, and completing requested transactions
- Identify information and services to meet customers' financial needs
- 2+ years of customer service and issue resolution experience or equivalent demonstrated through work experience, training, military experience, or education
- Ability to provide strong customer service while listening, eliciting information, and comprehending customer issues
- Ability to educate and connect customers to technology and share the value of mobile banking options
- Ability to interact with integrity and professionalism with customers and employees
- Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
- Cash handling experience
- Well-organized, independent, and able to prioritize in a fast-paced environment
- Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
As a Branch Operations Coordinator at Quality Talent Group, you will have the opportunity to work in a dynamic and supportive environment. We offer a comprehensive set of benefits, including a 401(k) plan, paid time off, parental leave, and critical caregiving leave. Our team is committed to diversity, equity, and inclusion, and we welcome applications from all qualified candidates.
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Branch Operations Coordinator
2 weeks ago
Delta Junction, Alaska, United States WELLS FARGO BANK Full timeAbout this RoleWells Fargo is seeking a highly skilled Branch Operations Coordinator to join our National Branch Network team in the Consumer, Small & Business Banking division. As a key member of our team, you will play a critical role in supporting customer experience and operational activities.Key ResponsibilitiesCustomer Experience: Provide exceptional...
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Branch Operations Coordinator
2 weeks ago
Delta Junction, Alaska, United States WELLS FARGO BANK Full timeAbout this RoleWells Fargo is seeking a highly skilled Branch Operations Coordinator to join our National Branch Network team in the Consumer, Small & Business Banking division. As a key member of our team, you will play a critical role in supporting customer experience and operational activities.Key ResponsibilitiesCustomer Experience: Provide exceptional...
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Branch Operations Coordinator
2 weeks ago
Delta Junction, Alaska, United States WELLS FARGO BANK Full timeAbout this RoleWells Fargo is seeking a highly skilled Branch Operations Coordinator to join our National Branch Network team in the Consumer, Small & Business Banking division. As a key member of our team, you will play a critical role in supporting customer experience and operational activities.Key ResponsibilitiesCustomer Support: Provide exceptional...
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Branch Operations Coordinator
2 weeks ago
Delta Junction, Alaska, United States WELLS FARGO BANK Full timeAbout this RoleWe are seeking a highly skilled Branch Operations Coordinator to join our team at Wells Fargo Bank. As a key member of our Consumer, Small & Business Banking division, you will play a critical role in supporting customer experience and operational activities.Key ResponsibilitiesCustomer Support: Provide exceptional customer service by...
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Delta Branch Operations Coordinator
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