Client Services Representative

1 week ago


Wellesley Hills, Massachusetts, United States Canon Solutions America Full time
About the Role

We are seeking a highly motivated and detail-oriented Client Services Representative to join our team at Canon Solutions America. As a Client Services Representative - Print Production/Copy Center, you will be responsible for providing exceptional customer service and ensuring the prompt delivery of various on-site work assignments.

Main Responsibilities
  • Inform supervisors of potential problems or customer concerns in a timely manner.
  • Review and respond to management and client requests via various communication channels.
  • Provide excellent customer service and contribute to a positive customer experience.
  • Assist in the creation of the Site Procedure Guide to ensure accurate recording of account processes.
  • Perform a variety of tasks, including Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, and File Room/Records File Services, based on assigned location.
  • Attend cross-functional trainings to ensure ability to provide coverage when short-staffed.
  • Site responsibility and location of coverage may change based on client and/or division needs.
Requirements
  • High School Diploma, GED, or equivalent experience required, plus less than one year of related experience.
  • Basic computer skills/technical knowledge.
  • Ability to multitask and prioritize in order to meet deadlines.
  • Good customer service and communication skills.
  • Ability to work with minimal supervision.
  • Ability to work overtime as needed.
  • Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
  • May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary).
  • Ability to lift up to 50lbs.
  • Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
About Canon Solutions America

Canon Solutions America empowers companies of all sizes to succeed by supplying market-leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With unwavering dedication to promote professional innovation, Canon Solutions America helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions.



  • Wellesley, Massachusetts, United States Canon Solutions America, Inc. Full time

    About the RoleAs a Client Services Representative at Canon Solutions America, Inc., you will be responsible for providing exceptional customer service and support to our clients. This role requires strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.Main Responsibilities:Promptly inform...


  • Wellesley, Massachusetts, United States Canon Solutions America, Inc. Full time

    About the RoleWe are seeking a highly skilled and experienced Client Services Representative to join our team at Canon Solutions America, Inc. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our print production and copy center services.Main...


  • Wellesley Hills, Massachusetts, United States Deland, Gibson Insurance Associates Inc. Full time

    Client Advocate Associate at Deland, Gibson Insurance Associates Inc.Become a vital part of our team at Deland, Gibson Insurance Associates Inc., a reputable insurance agency committed to delivering outstanding service since 1900. Our mission is to assist clients in managing their Total Cost of Risk effectively.We are in search of a Client Advocate Associate...


  • Wellesley, Massachusetts, United States Canon U.S.A., Inc. Full time

    About the RoleWe are seeking a highly skilled Client Services Representative to join our team at Canon Solutions America, Inc. in Wellesley, MA. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing daily tasks, and ensuring seamless workflow between staff.Main ResponsibilitiesProvide prompt and...


  • Wellesley, Massachusetts, United States Canon Solutions America, Inc. Full time

    About the RoleWe are seeking a highly skilled Client Services Representative to join our team at Canon Solutions America, Inc. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our print production services.Main Responsibilities:Promptly inform supervisors of...


  • Wellesley Hills, Massachusetts, United States Canon Solutions America Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Client Services Representative to join our team at Canon Solutions America. As a Client Services Representative - Print Production/Copy Center, you will be responsible for providing exceptional customer service and ensuring the prompt delivery of various on-site work assignments.Main...


  • Wellesley, Massachusetts, United States Canon U.S.A., Inc. Full time

    About the RoleAs a Client Services Representative: Print Production/Copy, you will be responsible for providing exceptional customer service and support to clients in the print production and copy department. This includes responding to customer inquiries, resolving issues, and ensuring that all print requests are completed accurately and on time.Main...


  • Wellesley, Massachusetts, United States Canon U.S.A., Inc. Full time

    Client Services Representative: Print Production SpecialistLocationUS-MA-WellesleyCompany OverviewCanon Solutions America, Inc. is dedicated to empowering businesses of all sizes with leading-edge enterprise, production, and large format printing solutions, backed by exceptional professional services.Role OverviewThe Client Services Representative is...


  • Wellesley Hills, Massachusetts, United States Northwestern Mutual Full time

    {"title": "Career Opportunity at Northwestern Mutual", "content": "Unlock Your Earning PotentialAs a Financial Representative at Northwestern Mutual, you will have the opportunity to build a successful career in financial services. With our industry-leading training and support, you will be equipped to deliver personalized financial solutions to your clients...


  • Wellesley, Massachusetts, United States Canon U.S.A., Inc. Full time

    Client Services Representative: Print Production SpecialistLocationUS-MA-WellesleyCompany OverviewCanon Solutions America, Inc. is dedicated to empowering businesses of all sizes with leading-edge enterprise, production, and large format printing solutions, complemented by exceptional professional services.Position SummaryThis role is crucial for ensuring...


  • Wellesley, Massachusetts, United States Canon Solutions America, Inc. Full time

    About the RoleWe are seeking a highly skilled and customer-focused Client Services Representative to join our team at Canon Solutions America, Inc. in a Print Production/Copy Center role.Main Responsibilities:Promptly inform your supervisor of potential problems or customer concerns.Review and respond to management and client requests in a timely and...


  • Wellesley, Massachusetts, United States Canon Solutions America, Inc. Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Client Services Representative to join our team at Canon Solutions America, Inc. in a Print Production/Copy Center role.Main Responsibilities:Promptly inform your supervisor of potential problems or customer concerns.Review and respond to management and client requests in a timely and...


  • Wellesley, Massachusetts, United States Bank of America Full time

    About the RoleThis is an exciting opportunity to contribute to the success of Bank of America as a Wealth Management Client Associate-PT, where you will play a key role in delivering exceptional client service and driving business growth.As a key member of our team, you will be responsible for providing excellent client service, educating clients on our...


  • Wellesley, Massachusetts, United States Canon - Global Full time

    Representative, Client Services I: Print and Copy SolutionsCompensation: CompetitiveEmployment Type: OtherJob Overview: This role is pivotal in ensuring the timely execution of various on-site assignments while delivering exceptional customer service and achieving high levels of customer satisfaction.Your Contributions:- Proactively communicates with...


  • Wellesley Hills, Massachusetts, United States Deland, Gibson Insurance Associates Inc. Full time

    Job OverviewAt Deland, Gibson Insurance Associates Inc., we are committed to delivering exceptional customer service through proactive measures aimed at minimizing our clients' Total Cost of Risk.Our approach focuses on educating and collaborating with clients to develop a comprehensive Risk Management and Insurance Strategy that effectively reduces their...


  • Wellesley Hills, Massachusetts, United States Bank of America Full time

    Job Title: Wealth Management Client AssociateWe are seeking a highly skilled and motivated Wealth Management Client Associate to join our team at Bank of America. As a key member of our client service team, you will be responsible for providing exceptional support to our Financial Advisors and their clients.Key Responsibilities:Provide timely and accurate...


  • Wellesley, Massachusetts, United States Sun Life Full time

    Job Description:Sun Life is seeking a highly skilled and experienced Senior Client Relationship Executive to join our team. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our most complex clients, driving revenue growth, and providing exceptional service.Key Responsibilities:Establish and...


  • Wellesley Hills, Massachusetts, United States Deland, Gibson Insurance Associates Inc. Full time

    Job OverviewAt Deland, Gibson Insurance Associates Inc., we are committed to delivering exceptional customer service through proactive measures aimed at minimizing our clients' Total Cost of Risk.Our approach involves educating and collaborating with clients to develop a comprehensive Risk Reduction and Insurance Strategy that effectively mitigates their...


  • Wellesley Hills, Massachusetts, United States Deland, Gibson Insurance Associates Inc. Full time

    Client Advocate Associate at Deland, Gibson Insurance Associates Inc.Become a part of our esteemed team at Deland, Gibson Insurance Associates Inc., a prominent insurance agency committed to delivering outstanding service and assisting clients in managing their Total Cost of Risk.We are in search of a Client Advocate Associate to collaborate with a dedicated...


  • Wellesley Hills, Massachusetts, United States Sun Life Financial Full time

    Client Success Co-op OpportunitySun Life Financial is seeking a motivated and detail-oriented individual to join our Client Success team as a co-op. This role offers a unique opportunity to gain valuable experience in client services, stop loss insurance, and teamwork.Key Responsibilities:Provide effective prospect inventory support to client managers,...