Automotive Service Advisor
4 weeks ago
We are seeking a skilled Automotive Service Advisor to provide exceptional customer service and manage service consultant duties at Granite Automotive in Rapid City, South Dakota.
This key individual contributor position requires a strong knowledge of automotive mechanics, customer service, and computer skills.
Responsibilities include:
- Greeting customers promptly and providing timely professional service
- Providing excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns, and selling additional services when appropriate
- Estimating cost and completion time/settling customer accounts
- Communicating with customers about the status of work
- Coordinating activities to ensure repair work is fixed right the first time and completed on time
- Inspecting every finished repair order for proper completion, pricing accuracy, and legibility
- Meeting or exceeding goals for add-on sales
- Delivering the right car in perfect condition every time
- Identifying repeat customers and treating them accordingly
- Answering incoming telephone calls promptly, courteously, and making every effort to satisfy the caller's inquiry
- Documenting repair order changes
- Eliminating surprises for the customer by reviewing service repairs and their associated charges to ensure accuracy
- Promptly addressing and resolving customer viewpoint and service follow-up issues
Requirements include:
- High School Graduate required
- Valid in-state driver's license and a good driving record
- 2 years in an automotive service environment preferred
- Mechanical experience preferred
- Ability to read and comprehend instructions and information
- Computer Skills
- Organized and able to manage time wisely
- Solid written and verbal communication skills including excellent customer service and phone skills
- Positive attitude
- Professional personal appearance
Granite Automotive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
-
Automotive Service Advisor
4 weeks ago
Rapid City, South Dakota, United States Granite Automotive Full timeJob SummaryWe are seeking an experienced Automotive Service Advisor to join our team at Granite Automotive in Rapid City, South Dakota. This key individual contributor position requires excellent customer service skills while managing service consultant duties. The successful candidate will have a strong knowledge of automotive mechanics, customer service,...
-
Automotive Service Consultant
4 weeks ago
Rapid City, South Dakota, United States Granite Automotive Full timeJob DescriptionWe are seeking a skilled Automotive Service Consultant to provide exceptional customer service and manage service consultant duties at Granite Automotive in Rapid City, South Dakota.This key individual contributor position requires a strong knowledge of automotive mechanics, customer service, and computer skills.Key Responsibilities:Provide...
-
Nissan Certified Automotive Service Technician
1 month ago
Rapid City, South Dakota, United States Granite Automotive Full timeJob OverviewGranite Automotive is seeking a highly skilled and experienced Nissan Certified Automotive Service Technician to join our team in Rapid City, SD. As a key member of our service team, you will be responsible for delivering exceptional service and repair on automotive vehicles in a timely and efficient manner.Key ResponsibilitiesProvide top-notch...
-
Nissan Certified Automotive Service Technician
3 weeks ago
Rapid City, South Dakota, United States Granite Automotive Full timeJob SummaryGranite Automotive is seeking a skilled and experienced Automotive Service Technician to join our team in Rapid City, SD. The ideal candidate will have a strong understanding of automotive engineering and repair processes, as well as a professional certification in their field.Key Responsibilities:Promote a positive and professional image by...
-
Service Advisor
4 weeks ago
Rapid City, South Dakota, United States Sonic Automotive Full timeService Advisor Job DescriptionBlack Hills Harley-Davidson is seeking a highly motivated and experienced Service Advisor to join our team in the Service Department. As a Service Advisor, you will be responsible for providing exceptional customer service, communicating effectively with customers, and ensuring that their motorcycle service needs are met.Key...
-
Automotive Service Technician
1 month ago
Rapid City, South Dakota, United States Granite Automotive Full timeJob OverviewGranite Automotive is seeking a skilled Automotive Service Technician to join our team in Rapid City, SD. This is a fantastic opportunity for a motivated and experienced professional to provide top-notch service and repair on automotive vehicles.Key ResponsibilitiesConduct thorough diagnostic tests to identify service and repair needsInspect,...
-
Automotive Service Manager
4 weeks ago
Rapid City, South Dakota, United States McKie Ford Lincoln, Inc. Full timeJob SummaryThe McKie Ford Lincoln, Inc. is seeking a highly skilled and experienced Automotive Service Manager to join our team. As a Quick Lane Service Advisor, you will be responsible for the daily operations of the Quick Lane, assisting customers with requests for repairs and maintenance service.Key ResponsibilitiesManage the daily operations of the Quick...
-
Automotive Sales Representative
3 weeks ago
Rapid City, South Dakota, United States Granite Automotive Full timeJob Title: Automotive Sales ConsultantJob Summary:The Automotive Sales Consultant is responsible for driving sales of vehicles to meet and/or exceed Granite Automotive's goals and objectives. You will be responsible for representing the dealership with a high degree of professionalism and enthusiasm; by driving sales of vehicles and providing exceptional...
-
Automotive Sales Representative
4 weeks ago
Rapid City, South Dakota, United States Granite Automotive Full timeJob SummaryThe Automotive Sales Consultant is responsible for driving sales of vehicles to meet and/or exceed Granite Automotive's goals and objectives. You will be responsible for representing the dealership with a high degree of professionalism and enthusiasm; by driving sales of vehicles and providing exceptional customer service.Responsibilities Develop...
-
Automotive Service Professional
4 weeks ago
Rapid City, South Dakota, United States McKie Ford Lincoln, Inc. Full timeJob SummaryThe Service Technician role at McKie Ford Lincoln, Inc. is a critical position that requires a high level of technical expertise and customer service skills. As a Service Technician, you will be responsible for performing inspections, repairs, and maintenance on vehicles to ensure they are safe and running efficiently.Key ResponsibilitiesPerform...
-
Automotive Service Specialist
1 month ago
Rapid City, South Dakota, United States McKie Ford Lincoln, Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Service Technician to join our team at McKie Ford Lincoln, Inc. The ideal candidate will have a strong background in automotive repair and maintenance, with the ability to work efficiently and effectively in a fast-paced environment.Key ResponsibilitiesPerform routine maintenance and repairs on...
-
Service Advisor
1 month ago
Rapid City, South Dakota, United States Sonic Powersports Full timeJob DescriptionBlack Hills Harley-Davidson is a premier Harley-Davidson dealership seeking a highly motivated and outgoing Service Advisor to join our team. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring seamless communication between customers and our service team.The ideal candidate will have...
-
Senior Automotive Technician
4 weeks ago
Rapid City, South Dakota, United States Meineke Full timeJob Summary: We are seeking a highly skilled Senior Automotive Technician to join our team at Meineke. As a Senior Automotive Technician, you will be responsible for performing complex automotive repairs, diagnosing and troubleshooting mechanical and electrical issues, and providing exceptional customer service.Key Responsibilities:Perform basic automotive...
-
Automotive Service Technician
1 month ago
Rapid City, South Dakota, United States Billion Auto Full timeJob Title: Automotive Service TechnicianJoin Billion Auto as a skilled Automotive Service Technician and be part of a growing multi-state organization with a reputation for customer satisfaction.About the Role:Perform repairs and diagnose vehicle issues with efficiency and accuracy, adhering to dealership and factory standards.Communicate with the parts...
-
Automotive Service Technician
1 month ago
Rapid City, South Dakota, United States SWT Total Car Care Full timeJob SummarySWT Total Car Care is seeking a skilled Automotive Service Technician to join our team in Sioux Falls, SD. As a service technician, you will be responsible for performing high-quality repairs and services on all incoming units, using your mechanical expertise and product knowledge to meet the service and repair needs of our customers.We offer a...
-
Automotive Service Technician
4 weeks ago
Rapid City, South Dakota, United States SWT Total Car Care Full timeJob DescriptionAt SWT Total Car Care, we're seeking a skilled Automotive Technician to join our team. As a service technician, you'll be responsible for high-quality repairs and services on all incoming units. Using your mechanical expertise and product knowledge, you will meet the service and repair needs of our customers.We offer a competitive benefits...
-
Service Team Member
3 weeks ago
Rapid City, South Dakota, United States McKie Ford Lincoln, Inc. Full timeJob Title: QuickLane AdvisorJob Type: Full-timeJob Summary:The Quick Lane Service Advisor is a key member of our service team at McKie Ford Lincoln, Inc. They are responsible for ensuring a seamless and efficient customer experience at our Quick Lane service center. The ideal candidate will have a strong passion for delivering exceptional customer service...
-
Service Advisor Field Representative
4 weeks ago
Rapid City, South Dakota, United States Butler Machinery Company Full timeJob DescriptionWe are seeking a highly skilled Service Advisor Field to join our team at Butler Machinery Company. As a Service Advisor Field, you will play a critical role in ensuring the smooth operation of our service department, coordinating and scheduling service technician's time, invoicing work orders, and communicating quotes, job status, and...
-
Service Advisor Field Representative
4 weeks ago
Rapid City, South Dakota, United States Butler Machinery Company Full timeJob DescriptionWe are seeking a highly skilled Service Advisor Field to join our team at Butler Machinery Company. As a Service Advisor Field, you will play a crucial role in coordinating and scheduling service technician's time, invoicing work orders, and communicating quotes, job status, and scheduling.Responsibilities:Assist the Service Manager in...
-
Shuttle Service Associate
5 days ago
Rapid City, South Dakota, United States McKie Ford Lincoln Full timeAbout This RoleMcKie Ford Lincoln is currently seeking a skilled Shuttle Driver/Service Porter to join our team.Responsibilities Assist with service write-ups and tag customer vehicles Transport customers to their home and employer Clean the area around the Service Department Perform pick-ups and deliveries Assist Service Advisors/Technicians when...