Customer Service Representative

1 week ago


Alpharetta, United States The Kroger Company Full time

The Kroger Company is seeking a dedicated and customer-focused individual to join our team as a Store Clerk. This role involves effectively communicating with customers, responding to questions and requests in a timely manner, and operating equipment according to company guidelines. You will also be responsible for following basic product handling procedures, assisting with product production, packaging, presentation, and replenishment, and ensuring in-stock position of available product.

Key Responsibilities:

  • Provide exceptional customer service, addressing customer inquiries and resolving issues promptly
  • Operate cash registers, scanners, and other equipment accurately and efficiently
  • Maintain a clean and organized store environment, adhering to company standards
  • Assist with receiving, stocking, and rotating merchandise
  • Support sales goals by maintaining a thorough knowledge of products and services

Requirements:

  • High school diploma or equivalent required; prior retail experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Physical stamina to stand for long periods, lift up to 50 pounds, and maneuver heavy objects

Benefits:

  • A competitive salary range of $18-$22 per hour, depending on location and experience
  • Opportunities for advancement within the company
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Discounts on groceries and other purchases at Kroger stores

About The Kroger Company:

Kroger is one of the largest retailers in the United States, with a rich history of providing quality products and services to our customers. As a Store Clerk, you will be part of a dynamic team that is committed to delivering excellent customer experiences and driving business results.



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