Customer Service Representative

3 weeks ago


Alpharetta, United States Robert Half Full time
Job DescriptionJob DescriptionWe are searching for a Customer Service Representative to join our team in Alpharetta, Georgia. In this role, you will be tasked with managing client accounts and ensuring the accuracy of our systems while communicating effectively with our clients and carriers. This role offers a contract to hire employment opportunity.

Responsibilities:
• Manage client accounts effectively and provide essential support to the Account Manager.
• Ensure system accuracy and proper issuance of policies and endorsements.
• Act as an advisor and technician for our sales team.
• Communicate proactively with carriers and clients to address any needs, changes, or updates.
• Gain proficiency in our software platforms and use these tools effectively to manage client information.
• Advise the sales team on the health, risk, and profitability of each account.
• Document all tasks and update applications as necessary.
• Secure and organize all necessary documentation to mitigate potential Errors & Omissions Liability.
• Follow company procedures for all duties and responsibilities and provide feedback for workflow improvements.
• Take on other duties and tasks as assigned to support the team and enhance client satisfaction.• Proficiency in Microsoft Excel and Microsoft Word
• Experience with data entry and order entry
• Ability to handle both inbound and outbound calls
• Prior experience in a call center customer service environment
• Excellent customer service skills with a customer-centric approach
• Ability to answer inbound calls professionally and courteously
• Proficiency in managing email correspondence
• Ability to schedule appointments effectively and efficiently
• High level of attention to detail and accuracy
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Ability to work effectively both independently and as part of a team
• High level of professionalism and integrity.

  • Alpharetta, United States Automation Personnel Services Inc Full time

    Automation Personnel Services is looking for a Customer Service Representative for a printing company in Alpharetta, GA. In this role, you'll be at the forefront of customer engagement, answering phones, delivering top-notch support, and tackling a v Customer Service Representative, Customer Service, Representative, Customer Experience, Staffing, Customer...


  • Alpharetta, United States Capitol Wholesale Fence Company, Inc Full time

    The Customer Service Representative is responsible for providing customer interface and provides a variety of services, solutions, support, and information in a manner that builds trust, confidence, and long-term business. The customer service representative is the primary internal customer point of contact for service, information regarding products, and...


  • Alpharetta, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer...


  • Alpharetta, United States U-Haul International, Inc Full time

    Support the site manager with facility operations. Answer phone inquiries from active and prospective customers. Show storage units, explain the terms of rental agreements and prepare rental contracts. Perform general routine property cleanup and min Customer Service Representative, Customer Service, Storage, Representative, Retail


  • Alpharetta, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job DescriptionAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and creating a positive experience for our guests.Key Responsibilities:Greet customers and provide them with a welcoming and engaging experience.Take customer orders using our Point of Sales...


  • Alpharetta, United States EOTM - Partners Professional Full time

    Job DescriptionJob DescriptionA large distribution center, located in Alpharetta, Ga off of Windward Pkwy, who specializes in seasonal items is seeking (2) Customer Service Representatives during their busy season through December. If you are not working and need a job immediately, please send your resume ASAP. Mon- Fri 8am to 5pm Some OT and Some weekend...


  • Alpharetta, United States Matt Cresap State Farm Insurance Full time

    Job description: State Farm Insurance agency is seeking a State Farm Customer Service Representative to be part of our successful team! No insurance experience is required! We offer competitive pay (hourly or salary) + bonuses with opportunities for promotion, and increased pay within the organization. Newly hired associate(s) will benefit from proven...


  • Alpharetta, United States Matt Cresap State Farm Insurance Full time

    Job description:State Farm Insurance agency is seeking a State Farm Customer Service Representative to be part of our successful team! No insurance experience is required! We offer competitive pay (hourly or salary) + bonuses with opportunities for promotion, and increased pay within the organization. Newly hired associate(s) will benefit from proven...


  • Alpharetta, United States Matt Cresap State Farm Insurance Full time

    Job description:State Farm Insurance agency is seeking a State Farm Customer Service Representative to be part of our successful team! No insurance experience is required! We offer competitive pay (hourly or salary) + bonuses with opportunities for promotion, and increased pay within the organization. Newly hired associate(s) will benefit from proven...


  • alpharetta, United States Matt Cresap State Farm Insurance Full time

    Job description:State Farm Insurance agency is seeking a State Farm Customer Service Representative to be part of our successful team! No insurance experience is required! We offer competitive pay (hourly or salary) + bonuses with opportunities for promotion, and increased pay within the organization. Newly hired associate(s) will benefit from proven...


  • alpharetta, United States Matt Cresap State Farm Insurance Full time

    Job description:State Farm Insurance agency is seeking a State Farm Customer Service Representative to be part of our successful team! No insurance experience is required! We offer competitive pay (hourly or salary) + bonuses with opportunities for promotion, and increased pay within the organization. Newly hired associate(s) will benefit from proven...


  • Alpharetta, United States Global Payments Full time

    At Global Payments, we're dedicated to delivering exceptional payment solutions to our clients. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive top-notch support.Key Responsibilities:Respond to customer inquiries via various channels, including mail, email, and phone.Update and document cardholder accounts,...


  • Alpharetta, Georgia, United States John Sill Full time

    Job DescriptionAt John Sill, we are seeking a skilled Customer Service Representative to join our team. As a CSR, you will be responsible for providing exceptional customer service, including cross-selling opportunities. You will work closely with our team to ensure that our customers receive the best possible experience.We offer a comprehensive training...


  • Alpharetta, United States Southern Insurance Underwriters Full time

    Bilingual Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Southern Insurance Underwriters. As a Bilingual CSR, you will be responsible for providing exceptional customer service to our clients via telephone and email.Key Responsibilities: Provide high-quality customer service through...


  • Alpharetta, United States RBM of Alpharetta Full time

    Job Summary:We are seeking a highly skilled Business Development Representative to join our Service Department team at RBM of Alpharetta. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Answer incoming phone calls and online chats to assist clients with scheduling...


  • Alpharetta, United States The Fountain Group Full time

    We are seeking a Customer Service Representative IV for a prominent client of ours. This position is a great opportunity to utilize your customer service skills and provide exceptional support to our clients.Pay is $21.58/hr to Start6 Month Assignment, possibility for extension or conversion based on performance and budget.Monday - Friday, 8am - 5pm (Fully...


  • Alpharetta, United States WOTM - Partners Professional Full time

    Job DescriptionJob DescriptionA large distribution center, located in Alpharetta, Ga off of Windward Pkwy, who specializes in seasonal items is seeking (2) Customer Service Representatives during their busy season through December.  If you are not working and need a job immediately, please send your resume ASAP.   Mon- Fri 8am to 5pm Some OT and Some...


  • Alpharetta, United States LanceSoft Full time

    Job Title: Customer Service Representative IIIJob Overview:Maintain daily contact with key client contacts and perform data entry/order processing within specified systems. Document and report on the status of pending inquiries regarding account problems, as well as some outgoing phone calls.Required Skills:Experience with Salesforce and/or SAPData entry...


  • Alpharetta, United States Ace Hardware Full time

    Compensation Details:$18.00-$22.00 Per HourJob Description:Who we areMoncrief Heating & Air Conditioning is now an Ace Hardware Company. At Ace Hardware Home Services, we are backed by a brand that customers have trusted for over 100 years. You can trust that you can build a career you will be proud of. A career with excellent income, a consistent work...


  • Alpharetta, United States LanceSoft Full time

    Title: Customer Service Representative IV Location: Alpharetta, GA 30004 Duration: 6 Months contract Pay Range $20-22/Hour on W2 Job Description: The position is a part of the Domestic Service Center who processes orders for a wide variety of Client customers. Their primary responsibilities include answering inbound calls resulting in Order Entry, Order...