Customer Service Ambassador

3 days ago


Costa Mesa, California, United States AAA Full time

About AAA

AAA is a leading provider of roadside assistance and other membership benefits. As a Customer Service Representative, you'll play a critical role in delivering exceptional customer experiences.

Job Summary

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you'll work directly with customers through inbound phone calls, helping them maintain their memberships, adding or upgrading memberships, and resolving issues in a timely and professional manner.

Key Responsibilities

• Respond to customer inquiries and resolve issues in a fair and efficient manner
• Proactively offer valuable AAA products and services to meet customers' needs
• Engage members and fellow Team Members with a can-do attitude and a commitment to excellence
• Work collaboratively with internal stakeholders to ensure seamless delivery of services

What We Offer

• Competitive salary: $45,000 - $55,000 per year
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment



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