Customer Service Ambassador

7 days ago


Costa Mesa, California, United States Ultimate Staffing Full time
Ultimate Staffing Customer Service Representative Opportunity

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our dynamic team in Irvine, CA.

Estimated Salary: Up to $22.00 per hour

About the Role

As a Customer Service Representative, you will serve as the first point of contact for customers via email, phone, and chat, providing exceptional customer service and ensuring high-quality interactions.

Key Responsibilities:

  • Serve Customers: Respond promptly and professionally to customer inquiries, concerns, and complaints.
  • Provide Information: Offer accurate information about our products and services.
  • Assist Customers: Help customers with placing orders, processing returns, and resolving any issues.
  • Maintain Records: Maintain detailed and accurate records of customer interactions.

Required Skills and Qualifications

To succeed in this role, you must have:

  • Excellent Communication Skills: Strong verbal and written communication skills to interact with customers effectively.
  • Interpersonal Skills: Ability to build rapport and trust with customers.
  • Empathetic Demeanor: Patient and empathetic approach to handle difficult situations professionally.
  • Technical Skills: Proficiency in Microsoft Office Suite and experience with CRM software is a plus.

Benefits and Perks

We offer a competitive compensation package, including:

  • Competitive Pay: Up to $22.00 per hour.
  • Health Insurance: Comprehensive health, dental, and vision insurance.
  • Paid Time Off: Generous paid time off and holidays.
  • Retirement Plan: 401(k) plan with company match.

About Ultimate Staffing

At Ultimate Staffing, we value our employees and strive to create a supportive and inclusive workplace. We believe in work-life balance and offer flexible schedules to accommodate your needs.



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