Customer Service Ambassador
7 days ago
We are seeking a highly skilled and enthusiastic Customer Service Representative to join our dynamic team in Irvine, CA.
Estimated Salary: Up to $22.00 per hour
About the RoleAs a Customer Service Representative, you will serve as the first point of contact for customers via email, phone, and chat, providing exceptional customer service and ensuring high-quality interactions.
Key Responsibilities:
- Serve Customers: Respond promptly and professionally to customer inquiries, concerns, and complaints.
- Provide Information: Offer accurate information about our products and services.
- Assist Customers: Help customers with placing orders, processing returns, and resolving any issues.
- Maintain Records: Maintain detailed and accurate records of customer interactions.
Required Skills and Qualifications
To succeed in this role, you must have:
- Excellent Communication Skills: Strong verbal and written communication skills to interact with customers effectively.
- Interpersonal Skills: Ability to build rapport and trust with customers.
- Empathetic Demeanor: Patient and empathetic approach to handle difficult situations professionally.
- Technical Skills: Proficiency in Microsoft Office Suite and experience with CRM software is a plus.
Benefits and Perks
We offer a competitive compensation package, including:
- Competitive Pay: Up to $22.00 per hour.
- Health Insurance: Comprehensive health, dental, and vision insurance.
- Paid Time Off: Generous paid time off and holidays.
- Retirement Plan: 401(k) plan with company match.
About Ultimate Staffing
At Ultimate Staffing, we value our employees and strive to create a supportive and inclusive workplace. We believe in work-life balance and offer flexible schedules to accommodate your needs.
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