Customer Service Ambassador

5 days ago


Costa Mesa, California, United States Optima Dealer Services Inc Full time
Deliver Exceptional Customer Experiences

We are seeking a highly skilled and motivated Service Greeter to join our team at Optima Dealer Services. As the first point of contact for our customers, you will be responsible for creating a positive and welcoming atmosphere from the moment they arrive.

About the Role:

This is an exciting opportunity to start your career in the auto industry and enjoy opportunities for advancement. As a Service Greeter, you will be part of a dynamic and energetic team that thrives on delivering exceptional service and unforgettable customer experiences.

Key Responsibilities:

  • Greet customers with a smile and make them feel valued from the moment they arrive.
  • DIRECT CUSTOMERS TO THE SERVICE ADVISORS AND ANSWER BASIC INQUIRIES.
  • Assist with checking in vehicles for service and ensure all paperwork is properly completed.
  • Maintain a clean and organized service drive and waiting area.
  • Collaborate with service advisors, technicians, and management to ensure smooth operations.

Requirements:

To be successful in this role, you will need:

  • An unrestricted California driver's license and a clean driving record without any violations.
  • Four years of driving experience.
  • The ability to safely operate motor vehicles in tight and small spaces.
  • Previous experience in customer service, hospitality, or a similar role is preferred.
  • Excellent communication and interpersonal skills.
  • Able to remain calm and professional in a fast-paced environment.
  • Strong attention to detail and organizational skills.

Benefits:

As a member of our team, you can expect:

  • A competitive salary range of $16.50 - $18.00 per hour.
  • Opportunities for career growth and advancement.
  • A dynamic and supportive work environment.

About Us:

At Optima Dealer Services, we pride ourselves on delivering exceptional service and unforgettable customer experiences. We believe in celebrating our employees' achievements and helping them succeed. If you are passionate about providing outstanding customer service and have a strong desire to grow and develop your career, we would love to hear from you.



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