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Field Service Representative
2 months ago
We are seeking a highly skilled and motivated Field Technician to join our team at DISH. As a Field Technician, you will be responsible for delivering exceptional customer experiences by installing and maintaining our cutting-edge technology solutions.
Key Responsibilities- Represent DISH in customers' homes, providing top-notch service and support
- Install and configure DISH equipment, ensuring seamless connectivity and optimal performance
- Consult with customers on their smart home possibilities, providing expert guidance and recommendations
- Collaborate with internal teams to resolve customer issues and improve overall service quality
- Ability to build rapport quickly and provide exceptional customer service
- Physical stamina to stand on ladders, lift heavy equipment, and work in various climates
- Valid driver's license and a driving record that meets DISH's safety standards
- Ability to travel as needed
- Competitive hourly rate of $18.50
- Guaranteed promotion after 6 months with a $1.00 per hour pay increase
- Performance incentives with potential for up to $6,400 in the first year and $9,100 in subsequent years
- Paid training, time off, and holidays
- 4-day work week with opportunities for overtime
- Comprehensive benefits package, including medical, dental, vision, and life insurance
- 401(K) with company match and employee stock purchasing program
- Tuition reimbursement and professional development opportunities
DISH is a leading provider of satellite television, live-streaming, and on-demand programming, mobile plans, and smart home installation services. We are committed to delivering exceptional customer experiences and pushing the boundaries of innovation in the industry.
