Customer Experience Representative

4 weeks ago


La Junta, Colorado, United States SECOM Inc Full time

About the Role

SECOM Inc is seeking a highly skilled Customer Experience Representative to join our team. As a Customer Experience Representative, you will be the primary point of contact for our customers, providing exceptional service and support via phone and in-person interactions.

Key Responsibilities:

  • Provide timely and effective resolution to customer inquiries and issues
  • Utilize strong communication and interpersonal skills to build rapport with customers
  • Work independently with minimal supervision, prioritizing tasks and managing time effectively
  • Collaborate with internal teams to resolve complex customer issues

Requirements

While prior customer service experience is preferred, we are willing to train the right candidate. To be successful in this role, you must possess:
  • Strong customer service skills, both oral and written
  • 10-key by touch
  • Ability to work independently and as part of a team
  • Valid Colorado driver's license

What We Offer

As a Customer Experience Representative at SECOM Inc, you will enjoy a competitive compensation package, including health insurance, retirement plans, life insurance, and more. You will also have the opportunity to work in a dynamic team environment, with a focus on providing exceptional customer service and support.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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