Customer Service Representative
2 weeks ago
SECOM Inc is seeking a highly skilled Customer Experience Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service, answering questions about our products and services, and resolving customer issues in a timely and professional manner.
Key Responsibilities- Provide exceptional customer service through phone, email, and in-person interactions
- Answer customer questions about our products and services, and resolve customer issues in a timely and professional manner
- Work independently to manage customer interactions and resolve issues
- Communicate effectively with customers and internal teams to ensure seamless customer experiences
- Meet or exceed customer satisfaction targets and key performance indicators
- Strong customer service skills, with the ability to handle complex customer issues
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal teams
- Ability to work independently, with minimal supervision
- Valid Colorado driver's license
As a Customer Experience Representative at SECOM Inc, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. We offer a dynamic and supportive work environment, with a focus on teamwork and collaboration.
We are an equal opportunities employer, committed to diversity and inclusion. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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Customer Experience Representative
1 week ago
La Junta, Colorado, United States SECOM Inc Full timeAbout the RoleSECOM Inc is seeking a highly skilled Customer Experience Representative to join our team. As a Customer Experience Representative, you will be the primary point of contact for our customers, providing exceptional service and support via phone and in-person interactions. Key Responsibilities:Provide timely and effective resolution to customer...
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