Global Analytics Project Manager
2 months ago
At Abbott Laboratories, we're a global healthcare leader dedicated to helping people live more fully at all stages of life. Our diverse portfolio of innovative technologies spans the spectrum of healthcare, from diagnostics and medical devices to nutritionals and branded generic medicines.
We serve over 160 countries worldwide, employing a talented workforce of approximately 114,000 individuals who are passionate about making a difference in people's lives. As a member of our team, you'll have the opportunity to grow professionally, develop your skills, and work with some of the brightest minds in the industry.
What We Offer
As a Global Analytics Project Manager at Abbott, you'll be part of a dynamic team that drives business success through data-driven insights and strategic recommendations. You'll collaborate with cross-functional teams to analyze complex data sets, identify trends and patterns, and develop actionable strategies to improve customer satisfaction and loyalty.
This role is an excellent opportunity for someone who is passionate about analytics, customer experience, and driving business results. If you're a detail-oriented individual with strong analytical skills, a passion for storytelling, and a desire to make a meaningful impact, we encourage you to apply.
Key Responsibilities
• Measure, analyze, and optimize key performance indicators (KPIs) for global customer service operations
• Develop and manage dashboards and reports to monitor KPIs such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), First Response Time (FRT), and Resolution Time (RT)
• Proactively analyze data to identify trends, patterns, and areas for improvement in customer service metrics
• Communicate insights and recommendations to stakeholders across multiple time zones and non-traditional work hours
Requirements
Bachelor's degree in Information Technology, Computer Science, or a related field
At least 5 years of experience in data analysis, modeling, and machine learning with a focus on customer behavior analysis
Expertise in data mining techniques, including clustering, classification, anomaly detection, and SQL, Excel, Power BI, and Python programming languages
Salary Range
$109,300.00 – $218,500.00 per year
, dependent on location
-
Data Analytics Manager for Global Diabetes Care
3 weeks ago
Alameda, California, United States Abbott Laboratories Full timeAward-winning Abbott Laboratories seeks a highly skilled Data Analytics Manager to join its commercial excellence team in the Diabetes Care division. As a key member of the organization, you will be responsible for driving business growth through data-driven insights and strategic decision-making.Company OverviewAt Abbott Laboratories, we are a global...
-
Data Analytics Manager
3 weeks ago
Alameda, California, United States Abbott Laboratories company Full timeAbout the Role:Abbott Laboratories company is seeking a highly skilled Data Analytics Manager to join its team. As a key member of the Global Market Insights (GMI) Data & Analytics team, you will play a crucial role in analyzing and developing insights that drive business performance and customer satisfaction.The ideal candidate will have at least 5 years of...
-
Project Management Coordinator
1 month ago
Alameda, California, United States Omni Inclusive Full timeJob SummaryWe are looking for a skilled Business Analyst to join our team at Omni Inclusive. This is a full-time position that requires strong analytical skills, attention to detail, and excellent communication and interpersonal skills.In this role, you will work closely with our IT team to analyze business needs, develop solutions, and implement changes to...
-
IT Project Manager
1 day ago
Alameda, California, United States Abbott Full timeThe role of an IT Project Manager in Complaints Protocol BRM at Abbott involves defining, delivering, and managing global IT solutions that support Post Market Surveillance teams. This includes developing troubleshooting guides and surveys that address service requests and issues related to medical devices and digital health products.Key...
-
Data Analytics Manager
4 days ago
Alameda, California, United States Abbott Laboratories Full timeAt Abbott Laboratories, we're committed to creating breakthrough science to improve people's health. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.We're a global healthcare leader that helps people live more fully...
-
Global Economic Developer
3 weeks ago
Alameda, California, United States Global Fund for a New Economy Full timeAbout the RoleThe Executive Assistant will be responsible for providing exceptional administrative support to our two Co-Presidents and the leadership team. This includes managing their calendars, correspondence, and meeting preparations. The successful candidate will also coordinate travel arrangements, ensure accurate expense reimbursements, and maintain...
-
Data Analytics Manager for Diabetes Care
1 month ago
Alameda, California, United States Abbott Laboratories Full timeUnlock Career Opportunities at Abbott LaboratoriesAbout the Role:We are seeking a highly skilled Data Analytics Manager to join our team in the Abbott Diabetes Care Division. As a key member of our Commercial Excellence Analytics team, you will be responsible for analyzing performance and effectiveness of marketing campaigns, developing strategic analyses,...
-
Project Delivery Manager
3 days ago
Alameda, California, United States Stability Technology Full timeProject Management Role:We are seeking an experienced IT Project Manager to lead our network infrastructure and data center technology projects. The ideal candidate will have a strong background in project management, with expertise in microwave networks and data protection.Key Accountabilities:Develop and execute project plans, ensuring timely delivery and...
-
Data Analytics Leadership Position
4 weeks ago
Alameda, California, United States Abbott Full timeAbout the RoleWe are looking for an experienced leader to join our team as a Director of QA Data Analytics at Abbott Diabetes Care (ADC).This role requires strategic leadership and technical expertise to define and execute the global QA Systems and Data Analytics strategy.The successful candidate will work closely with cross-functional business leaders and...
-
Senior Project Manager
4 weeks ago
Alameda, California, United States Disability Solutions Full timeAbout Disability SolutionsDisability Solutions is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.We're always looking towards the...
-
Global Engagement Manager
3 weeks ago
Alameda, California, United States Abbott Full timeJob Title: Cross-Functional Team Leader">We're looking for a talented individual to join our Global Customer Experience team as a Cross-Functional Team Leader. In this role, you'll be responsible for driving customer engagement and experience strategies for our Diabetes Care Division. This is an exciting opportunity to leverage your expertise and passion for...
-
Quality Assurance Director Data Analytics
4 weeks ago
Alameda, California, United States Abbott Full timeAbout AbbottAbbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.We serve people in more than 160 countries worldwide.The...
-
Statistical Project Manager
2 days ago
Alameda, California, United States Exelixis Full timeJob SummaryBiostatistics Manager RoleExelixis is looking for a skilled Biostatistics Manager to oversee the statistical aspects of research projects. This position requires strong analytical and communication skills, as well as expertise in statistical software and methodologies.Key Qualifications:Advanced degree in a related field (e.g., statistics,...
-
Global Market Insights Director
1 month ago
Alameda, California, United States Abbott Laboratories Full timeEmbark on a challenging and rewarding career as Global Market Insights Director at Abbott Laboratories.With a rich history of innovation, we're a global healthcare leader that helps people live more fully at all stages of life. Our diverse portfolio spans diagnostics, medical devices, nutritionals, and branded generic medicines, serving over 160 countries...
-
Global Business Analysis Specialist
3 days ago
Alameda, California, United States Omni Inclusive Full timeAbout the RoleThis position offers a unique opportunity to work with a leading organization, leveraging your expertise to drive business success.Responsibilities and ExpectationsProvide project management support to the IT team.Collaborate with key stakeholders to achieve project goals.Manage global stakeholders and ensure timely project delivery.
-
Global IT Solutions Specialist
5 days ago
Alameda, California, United States Abbott Full timeAbbott is a global healthcare leader that offers innovative solutions to help people live more fully at all stages of life. Our portfolio spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines.We are seeking a highly skilled Global IT Solutions Specialist to join our...
-
Global Performance Insights Leader
3 weeks ago
Alameda, California, United States Abbott Laboratories company Full timeJob Summary:We are seeking a highly motivated and experienced Global Performance Insights Leader to join our team. The successful candidate will have a strong background in data analysis, modeling, and machine learning, with a focus on customer behavior analysis.The Global Performance Insights Leader will be responsible for measuring and analyzing key...
-
SAP Analytics Cloud Specialist
4 weeks ago
Alameda, California, United States Syntricate Technologies Full timeWe're looking for a highly skilled SAP Analytics Cloud Consultant to join our team at Syntricate Technologies. As a SAP Analytics Cloud Consultant, you will be responsible for managing and overseeing SAC planning work streams, ensuring alignment with project goals and timelines. You will also design and implement data models using SAC, focusing on effective...
-
Customer Experience Strategy Manager
4 days ago
Alameda, California, United States Abbott Laboratories company Full timeAbout UsAbbott Laboratories is a renowned global healthcare company dedicated to improving lives through innovative technologies and products. Our extensive portfolio encompasses diagnostics, medical devices, nutritionals, and branded generic medicines, addressing diverse healthcare needs worldwide.Job OverviewThis exciting opportunity plays a vital role in...
-
Global Clinical Operations Manager
1 day ago
Alameda, California, United States Abbott Full timeWe're a global healthcare leader dedicated to transforming lives through innovative healthcare solutions. At Abbott, you'll find diverse opportunities to grow professionally and personally.About the PositionThis Clinical Data Manager role is part of our Alameda, CA-based Abbott Diabetes Care Division, where we're developing life-changing products for...