Academic Advisor for Graduate Programs, Division of Arts and Letters

4 weeks ago

University Park, Florida, United States InsideHigherEd Full time

Job Summary

We are seeking an Academic Advisor for Graduate Programs, Division of Arts and Letters to join our team at Governors State University. This is a unique opportunity to work with students, faculty, and staff to provide academic advising and support services.

Key Responsibilities

  • Assist students in developing an academic plan based on full-time enrollment at Governors State University.
  • Consult with students from admission to graduation, providing regular follow-up to monitor their academic progress and make necessary adjustments.
  • Communicate with students primarily on-site at Governors State University, supplementing face-to-face meetings with mail, email, social media, virtual meetings, and telephone.
  • Establish and maintain a comfortable environment for students to receive honest, accurate advising in a timely manner.
  • Offer referrals to appropriate resources at Governors State University, such as tutoring services, mental health counseling, and career services.
  • Develop a rapport with students, create and share resources, act as a student liaison to the university, and support students' transition to Governors State University.
  • Provide excellent student service and advise students on all degree requirements in their major.

Requirements

  • Bachelor's degree.
  • Experience working collaboratively in a team environment with flexible hours.
  • Demonstrated strong interpersonal skills.
  • Excellent oral and written communication skills.
  • Proficiency in using Microsoft Office tools (word processing, spreadsheets, databases, PowerPoint) to create/produce letters, reports, flyers, and other documents. Ability to learn and use new software programs and ERP systems effectively.
  • Proficiency in using Customer Relation Manager (CRM) software. Slate preferred.
  • Experience working successfully with diverse populations, demonstrating sensitivity to and appreciation for the academic, ethnic, socio-economic, disability, age, and gender diversity of students and staff at Governors State University.
  • Ability to multi-task, handle projects, and prioritize tasks based on program goals and objectives.
  • Ability to work independently, make decisions, and demonstrate good judgment.

Preferred Qualifications

  • Master's degree.
  • Experience working in an academic environment.
  • Experience in academic advising.
  • Experience with graduate-level academic programs.
  • Experience advising or mentoring returning adult students.

What We Offer

Salary and benefits package are commensurate with education and experience.

Governors State University is an equal opportunity employer and welcomes applications from diverse candidates.

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