Restaurant Operations Manager

2 weeks ago


San Gabriel, California, United States Boiling Point Group Full time

Restaurant Operations Manager

At Boiling Point Group, we are a team that believes in "Honesty, Reliability, Integrity, and Care" as our core business model with a mission to bring great food to a wide audience. We are looking for a Restaurant Operations Manager to assist in daily operations of our restaurant, including overseeing inventory and ordering of food and supplies and performance of employees/personnel.

Key Responsibilities:

  • Ensure positive patron service in all areas
  • Respond to complaints and take action to turn unhappy patrons into returning patrons
  • Provide direction to employees regarding operational and procedure issues
  • Ensure all employees are using sanitary practices for food handling, general cleanliness, and maintaining the kitchen and dining areas
  • Provide constructive feedback to employees about their work performance and report to the manager of any immediate employee issues
  • Will report to the Manager about the restaurant during the Manager's absence
  • Maintain personal health and sanitation standards
  • Ensure compliance with BP's code of ethics, integrity, and conduct

Requirements:

  • 2 years of food retail experience in a fast-paced environment, specifically as an assistant manager
  • Friendly attitude with excellent customer service skills
  • Able to multitask and work in a team environment
  • Must be able to work flexible schedules
  • Bilingual Chinese preferred, but not required
  • High School Diploma preferred
  • All candidates are subject to a background check and employment verification process

Work Environment:

  • Work will be conducted in a restaurant environment
  • May encounter temperatures ranging from 32 degrees to 425 degrees around equipment in the kitchen if needed to enter that area
  • May occasionally walk on slippery surfaces
  • Noise level in the work environment is occasionally loud

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Flexible schedule
  • Health insurance*
  • Life insurance
  • Paid sick time
  • Paid time off*

* full-time employee only



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