Phone Call Resolution Expert

1 week ago


Frisco, Texas, United States Cinemark Full time
Why Join Our Team?
Cinemark is more than just a movie theater chain – we're a community of passionate individuals who share a love for film and entertainment. As a Customer Service Representative, you will be part of a talented team that is dedicated to delivering exceptional guest experiences. You'll have the opportunity to develop your skills, build relationships with colleagues and guests, and contribute to the success of our business.

**Your Key Responsibilities:**
* Handle inbound calls and respond to customer inquiries
* Assist guests with purchases, ticketing, and other requests
* Work collaboratively with other teams to ensure seamless guest experiences
* Stay up-to-date on Cinemark's policies, procedures, and promotions

**Our Benefits:**
* Competitive salary: $45,000 - $60,000 per year based on location and experience
* Comprehensive benefits package, including health insurance, paid time off, and retirement plan
* Opportunities for growth and development in a dynamic industry
* Collaborative and supportive work environment


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