Call Center Support Specialist
12 hours ago
Cinemark USA, Inc. is a global entertainment company that operates 500+ theaters across the United States. Our mission is to provide an exceptional movie-going experience to our guests, and we're committed to building a diverse and inclusive workplace culture. As a Customer Service Representative, you will play a critical role in delivering this experience by providing top-notch support to our guests.
**Key Responsibilities:**
* Provide front-line support to guests via phone calls and emails
* Respond to customer inquiries and resolve issues efficiently
* Work collaboratively with other teams to ensure seamless guest experiences
* Stay up-to-date on Cinemark's policies, procedures, and promotions
**What We Offer:**
* Competitive salary: $45,000 - $60,000 per year based on location and experience
* Comprehensive benefits package, including health insurance, paid time off, and retirement plan
* Opportunities for growth and development in a dynamic industry
* Collaborative and supportive work environment
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