Assistant Manager

2 days ago


Seattle, Washington, United States Downtown Dog Lounge Full time
About Downtown Dog Lounge

Downtown Dog Lounge is a premier dog boarding and daycare center with two locations in South Lake Union and Ballard. Our mission is to provide a safe and welcoming environment for dogs, while delivering peace of mind to their owners.

Job Overview

The Assistant Manager plays a crucial role in supporting the General Manager to ensure store-related activities align with overall business objectives. This position is responsible for supervising daily operations, managing staff, and providing exceptional customer service.

Key Responsibilities
  • Live out and advocate for Downtown Dog Lounge's safety culture
  • Provide leadership presence and knowledge of business practices and processes
  • Protect employees and customers by maintaining a safe and clean store environment
  • Complete store operational requirements by scheduling and assigning employees
  • Secure merchandise and maintain inventory levels
  • Maintain the stability and reputation of the store by complying with legal requirements
  • Support leadership initiatives, including safety activities and client engagement
Requirements
  • Previous supervisory experience (2+ years preferred)
  • Previous customer service experience (3+ years preferred)
  • Previous experience in a supervisory role in a dog care facility (a plus)
  • Minimum of High School Diploma or equivalent (College Associate degree or higher preferred)
  • Strong analytical, problem-solving, and strategic planning skills
  • Excellent interpersonal, verbal, and written communication skills
  • Open availability and regular attendance
  • Computer literacy and proficiency in Gingr and Zenefits software systems
  • Ability to stand, walk, and remain on your feet for extended periods
  • Capability to move around the work area and perform fine motor tasks
  • Ability to lift a minimum of 45 lbs when assisting with customer needs
What We Offer

Downtown Dog Lounge is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We offer a competitive salary range of $27-$29 per hour, depending on experience.



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