Residential Support Specialist

3 weeks ago


Ashland, Massachusetts, United States Middlesex Human Service Agency Full time

Overview

Middlesex Human Service Agency is a leading provider of essential services for vulnerable populations. We are dedicated to uplifting and supporting individuals and families across the region.

The Role

We are seeking a Residential Support Staff member to advance our mission at Hurley House. As a key member of our team, you will ensure the safety and well-being of our residents, maintain a clean facility, and uphold the integrity and confidentiality of our programs.

  • Accurate log entries are maintained.
  • Regular hourly rounds are performed inside and outside the program.
  • Bedroom checks ensure resident safety.
  • All required documentation is completed in a timely manner (e.g., incident reports).
  • Staff meetings are attended as required.

Key Responsibilities

The successful candidate will:

  • Ensure client/resident safety and cleanliness of the House at all times.
  • Clear sidewalks, porches, stairs, and doorways of debris, snow, and other obstacles to allow proper access and egress.
  • Consistently follow Program policies and protocols in all functions.
  • Facilitate and/or supervise urine drug-screening collection processes and the administration of medications in accordance with Program-specific policies and BSAS protocols.
  • Protect the integrity and confidentiality of clients and the Program at all times.
  • Be present and punctual for all assigned shifts.

Requirements

We are looking for a highly reliable and detail-oriented individual with:

  • A High School Diploma or GED.
  • Demonstrated reliable attendance and punctual reporting for work. Experience working with a diverse population is preferred.
  • Excellent interpersonal skills.
  • Competent written and oral communication skills.
  • Ability to work as part of a team.
  • CPR/AED and First Aid Certification (MHSA will provide training opportunities).

What We Offer

We offer:

  • A competitive salary of $19.00 per hour.
  • Health, dental, and vision insurance, retirement plans, and more for full-time employees.
  • Opportunities for professional development and clear paths to career advancement.


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