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Beverage Service Specialist

2 months ago


Morgantown, West Virginia, United States Stonebridge Companies Full time
Position:
Barista

Location:
Stonebridge Companies

Job Overview:
The role of a Barista involves delivering exceptional food and beverage service to patrons, adhering to the standards set by the franchise and the hotel brand, while contributing to the overall guest experience and profitability of the establishment.

Key Responsibilities:
  • Offer personalized service to each guest.
  • Prepare beverage orders consistently following both franchise and Stonebridge guidelines.
  • Manage cash register and maintain accurate financial records.
  • Communicate effectively with guests to enhance their experience.
  • Set up and maintain attractive displays for pastries and beverages.
  • Conduct daily inventory checks of food, beverages, and supplies.
  • Restock machines and dispensers as necessary.
  • Prepare serving items including trays, utensils, and cups.
  • Maintain cleanliness by clearing tables and wiping spills.
  • Dispose of waste and restock self-service areas as needed.
  • Respond to guest inquiries and concerns promptly.
  • Ensure cleanliness and sanitation of all work areas and equipment.
  • Adhere to all franchise and Stonebridge standards.
  • Maintain regular attendance and punctuality in compliance with company policies.
  • Exhibit high standards of personal grooming and appearance.
  • Perform additional duties as assigned by management.

Essential Skills:
To excel in this position, candidates should demonstrate the following competencies:
  • High quality of work: Attention to detail and accuracy in service.
  • Productivity: Ability to meet or exceed productivity expectations.
  • Customer service excellence: Commitment to providing outstanding service and responding to feedback.
  • Initiative: Willingness to seek assistance and involve others in decision-making.
  • Accountability: Responsibility for personal performance and task completion.

Qualifications:
  • Understanding of sanitation practices.

Education and Experience:
A high school diploma or equivalent; or 3 to 6 months of relevant experience or training; or a combination of education and experience.

Language Skills:
Ability to read and understand basic instructions and communicate effectively.

Mathematical Skills:
Ability to perform basic math functions.

Technical Skills:
Basic proficiency in computer and POS systems.

Work Environment:
This position is primarily indoors with minimal noise levels.

Physical Requirements:
Ability to stand, walk, and communicate effectively for extended periods, and lift up to 25 lbs.

Stonebridge Companies is committed to providing equal employment opportunities to all individuals without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, or disability. We strive to create an inclusive environment for all employees.