Member Specialist
3 days ago
We are seeking a highly skilled and customer-focused Member Specialist to join our team at Sam's Club. As a Member Specialist, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.
Key Responsibilities- Provide member service by maintaining exit areas, reviewing member receipts, and acknowledging members to identify their needs.
- Assist members with purchasing decisions, locate merchandise, and process member purchases.
- Maintain self-checkout areas, resolve member issues, and promote Sam's Club products and services.
- Secure and safeguard Sam's Club assets and property by observing and communicating potential criminal activity.
- Assist with training new associates on company processes and procedures, new technology, and tool functionality.
As a Member Specialist at Sam's Club, you will enjoy a range of benefits, including:
- Competitive pay and performance-based bonus awards
- Health benefits, including medical, vision, and dental coverage
- Financial benefits, including 401(k), stock purchase, and company-paid life insurance
- Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
- Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
To be successful as a Member Specialist, you will need:
- Customer service experience, preferably in a retail environment
- Ability to work in a fast-paced environment and adapt to changing situations
- Strong communication and interpersonal skills
- Basic math skills and accuracy with handling cash and operating a cash register
- Ability to work a variety of shifts, including evenings and weekends
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