Guest Room Service Representative

7 days ago


Mechanicsburg, Pennsylvania, United States Shaner Corporation Full time

**Company Overview**

Shaner Corporation is a leading hospitality owner-operator and management company with over 65 properties in 14 states and four countries. Our portfolio includes full-service, select-service, extended-stay, and resort properties.

As a Guest Room Service Representative at our 91-room Mechanicsburg Courtyard by Marriott, you will be part of a dynamic team that delivers exceptional guest experiences. We offer competitive compensation packages, including an estimated $15-$18 per hour, depending on experience and qualifications.

Job Description:

We are seeking a detail-oriented and customer-focused individual to maintain the highest standards of quality and cleanliness throughout daily assignments. Responsibilities include:

  • Cleaning and servicing assigned guest rooms according to franchise and hotel standards.
  • Handling guest complaints ensuring guest satisfaction.
  • Maintaining confidentiality and security of all guest rooms.

Required Skills and Qualifications:

To succeed in this role, you should have:

  • A minimum of one year cleaning experience; previous hotel experience preferred.
  • The ability to satisfactorily communicate with guests, management, and co-workers.


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