Customer Service Representative

1 week ago


Mechanicsburg, Pennsylvania, United States Paul B. Zimmerman, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role will involve providing exceptional service to customers, addressing their concerns, and offering solutions to meet their needs.

About Paul B. Zimmerman, Inc.

Paul B. Zimmerman, Inc. is a dynamic company dedicated to delivering high-quality products and services to our customers. We strive to create a positive and enjoyable shopping experience, and we believe that our employees are the key to achieving this goal.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product knowledge and information to customers, helping them make informed decisions
  • Work collaboratively with colleagues to achieve sales and customer satisfaction goals
  • Maintain accurate records and reports, ensuring data integrity and compliance
Requirements
  • Degree in Business Administration or related field (or equivalent experience)
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic computer skills and familiarity with CRM software
Benefits
  • Competitive salary range: $45,000 - $60,000 per year
  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Flexible paid time off and holidays
  • Opportunities for career growth and professional development
Working Conditions
  • Full-time position, 5 days a week, with occasional evenings and Saturdays
  • Collaborative team environment with a focus on customer satisfaction
  • Ongoing training and support to ensure success in the role


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