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Service Lane Consultant
2 weeks ago
At Toyota of Santa Fe, part of the Sonic Automotive family, we offer a dynamic environment where you can thrive and advance your career. Our dealerships prioritize not just sales, but also your professional growth and success.
Compensation:
- $18 to $21 per hour
The Quick Lane Advisor plays a crucial role in managing service appointments and recommending necessary services to our customers.
Key Responsibilities:- Coordinate service bookings and gather essential customer and vehicle information prior to their arrival.
- Welcome customers warmly and promptly.
- Provide a detailed and accurate estimate for labor and parts, setting clear expectations for service completion times.
- Monitor the status of repairs throughout the day, communicating any changes in estimates or timelines to customers, ensuring proper authorization for additional work.
- Conduct test drives or liaise with technicians as needed.
- Maintain a high Customer Satisfaction Index, aligning with industry standards.
- Educate customers on vehicle maintenance and the importance of adhering to manufacturer specifications.
- Meet dealership standards for productivity regarding service orders.
- Adhere to all relevant regulations regarding hazardous waste disposal and safety protocols.
- Follow company safety policies and report any incidents to management immediately.
Compensation Structure: The Quick Lane Advisor position offers a competitive pay scale, with hourly wages ranging from $18.00 to $21.00.
All information will be handled confidentially in accordance with EEO guidelines. Experience a fulfilling career in the automotive industry with comprehensive training, competitive pay, and exceptional benefits.
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Service Lane Consultant
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Santa Fe, New Mexico, United States Sonic Automotive Full timeJob OverviewAt Toyota of Santa Fe, part of the Sonic Automotive family, we are dedicated to fostering your professional growth. Our dealership network is focused on more than just selling vehicles; we prioritize your success and future development.Compensation:$18 to $21 per hourPosition SummaryThe Quick Lane Advisor plays a crucial role in managing service...
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Service Lane Consultant
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Santa Fe, New Mexico, United States Sonic Automotive Full timeJob OverviewAt Toyota of Santa Fe, part of the Sonic Automotive family, we are dedicated to fostering your professional growth and success. Our dealership is focused on more than just sales; we prioritize the development of our employees and the satisfaction of our customers.Compensation:$18 to $21 per hourPosition SummaryThe Quick Lane Advisor plays a...
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