Cloud Infrastructure Strategist

3 days ago


Rochester, New York, United States CaseWorthy, LLC Full time

At CaseWorthy, LLC, we are seeking a highly skilled Cloud Operations Manager to join our team. As a key member of our organization, you will be responsible for ensuring the reliable delivery of our software-as-a-service offerings.

Job Summary

The successful candidate will oversee a team of Cloud Engineers and Administrators who design, build, operate, and maintain our cloud infrastructure. This includes ensuring 24x7 on-call and escalation coverage for support of our cloud environments, owning monitoring and observability solutions, and inculcating a devops culture across our R&D teams.

Responsibilities

  • Manage a team of Cloud Engineers and Administrators to ensure efficient operation of cloud environments.
  • Develop and implement effective monitoring and observability strategies to ensure seamless system performance.
  • Foster a culture of collaboration and innovation within the Cloud Ops team and across other development teams.
  • Work closely with engineering teams to identify and implement optimal cloud-based solutions.
  • Provide guidance and mentorship to team members to develop their skills and knowledge.
  • Collaborate with stakeholders to educate teams on new cloud-based initiatives and provide training as required.
  • Ensure system uptime, performance, and scalability, and proactively address issues before they impact users.
  • Troubleshoot incidents, identify root causes, and implement preventive measures to minimize downtime.
  • Operate and manage cloud environments in accordance with company security guidelines.
  • Consult on system design to meet security, cost, reliability, and capacity requirements.
  • Manage cloud costs and provide cost projections as needed.
  • Develop and maintain data backup operations and disaster recovery plans.
  • Manage deployments to UAT and production environments.
  • Implement automation using CI/CD and infrastructure as code.
  • Travel up to 10% annually for business purposes.

Requirements

To succeed in this role, you must have:

  • A deep understanding of delivering software-as-a-service solutions.
  • At least 5 years of experience in systems administration, software engineering, or site reliability engineering.
  • Experience managing and designing infrastructure within AWS or Azure (3+ years).
  • Supervising employees in an engineering organization (2+ years).
  • An understanding of the five pillars of a well-architected framework.
  • Knowledge of various security domains, including problem management, security vulnerability assessments, business continuity, security audits and standards, and identity management.
  • Experience hosting web applications, container orchestration, serverless compute, and ETL jobs within AWS or Azure.
  • Working knowledge of infrastructure-as-code and pipeline automation.
  • Knowledge of NIST 800-53/HITRUST/ISO Regulatory Frameworks.
  • Strong written and verbal communication skills for technical and non-technical audiences.
  • A proven ability to adapt quickly to new technologies and stay up-to-date with industry trends.

Preferred Qualifications

  • AWS and/or Azure certifications are a plus.

The estimated salary for this position is $120,000 - $180,000 per year, depending on location and experience. We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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