Abercrombie & Fitch Assistant Manager

4 days ago

Columbus, Ohio, United States Abercrombie and Fitch Co. Full time
About Abercrombie & Fitch Co.

Abercrombie & Fitch Co. is a leading global specialty retailer of apparel and accessories for men, women, and kids through five renowned brands. Our iconic Abercrombie & Fitch brand was born in 1892 and aims to make every day feel as exceptional as the start of a long weekend.

Job Description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. This role is responsible for driving sales results by analyzing the business and providing best-in-class customer service. The Assistant Manager oversees daily store operations, including opening and closing routines, and drives efficiency in all store processes.

Key Responsibilities:
  • Customer Experience: Provide exceptional customer service and ensure a positive shopping experience.
  • Drives Sales: Analyze sales data and implement strategies to drive sales growth.
  • OMNI Channel Fulfillment: Ensure seamless integration of online and offline channels to meet customer needs.
  • Store Presentation and Sales Floor Supervision: Maintain a visually appealing store environment and supervise sales floor activities.
  • Store & Stockroom Operations: Oversee daily store operations, including opening and closing routines, and maintain a well-organized stockroom.
  • Staffing, Scheduling, and Payroll Management: Manage staffing levels, schedules, and payroll to ensure efficient store operations.
  • Training and Development: Provide training and development opportunities to team members to enhance their skills and knowledge.
  • Communication: Communicate effectively with team members, customers, and management to ensure seamless store operations.
  • Asset Protection: Implement asset protection strategies to prevent loss and ensure store security.
Requirements:
  • Bachelor's degree or one year of supervisory experience in a customer-facing role.
  • Strong problem-solving skills.
  • Inclusion & Diversity Awareness.
  • Ability to work in a fast-paced and challenging environment.
  • Team building skills.
  • Self-starter.
  • Strong interpersonal and communication skills.
  • Drive to achieve results.
  • Adaptability / Flexibility.
  • Multi-Tasking.
  • Fashion Interest & Knowledge.
What We Offer:
  • Competitive hourly rate of $21.00.
  • Quarterly Incentive Bonus Program.
  • Paid Time Off.
  • Paid Volunteer Day per Year.
  • Merchandise Discount.
  • Medical, Dental, and Vision Insurance Available.
  • Life and Disability Insurance.
  • Associate Assistance Program.
  • Paid Parental and Adoption Leave.
  • 401(K) Savings Plan with Company Match.
  • Training and Development Opportunities.
  • Opportunities for Career Advancement.

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