Current jobs related to Customer Support Specialist - Portland, Maine - VETRO FiberMap®

  • Travel Nurse ICU Specialist

    2 weeks ago

    Portland, Maine, United States Healthcare Support Full time

    Job Title: Travel Nurse ICU SpecialistHealthcare Support is seeking a skilled Travel Nurse ICU Specialist to join their team in Portland, Maine.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RN - Registered NurseDuration: 13 weeksShift: 12 hours, nightsEmployment Type: TravelPerks: Up to $500 travel reimbursement, overtime and...

  • Customer Relationship Specialist

    4 weeks ago

    Portland, Maine, United States Dead River Company Full time

    Join Our Team at Dead River CompanyWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relationship Specialist. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our valued customers.Key Responsibilities:Develop and implement sales strategies to meet...

  • Customer Relationship Specialist

    2 weeks ago

    Portland, Maine, United States Dead River Company Full time

    At Dead River Company, we're seeking a highly motivated Customer Relationship Specialist to join our dynamic team. As a key member of our sales team, you'll be responsible for building strong relationships with our valued customers, driving sales growth, and delivering exceptional customer service.Key Responsibilities:Develop and maintain strong...

  • Clinical Support Specialist

    7 days ago

    Portland, Maine, United States Spurwink Services Full time

    Job DescriptionSpurwink Services is seeking a Clinical Support Specialist to provide clerical support to the Living Room Crisis Center, a crisis receiving center in Maine.This is a full-time position that pays $18.00-$21.00 per hour depending on experience, with a robust benefits package including health, dental, vision, and life insurance, as well as a...

  • Office Support Specialist

    2 weeks ago

    Portland, Maine, United States Aquatic Developmnet Full time

    We are seeking a highly organized and detail-oriented Office Support Specialist to join our team at Aquatic Development. The ideal candidate will have excellent communication skills and be proficient in Microsoft programs, including Word and Excel. Responsibilities:Provide administrative support to our team, including filing, recording, and scanning...

  • Operational Support Specialist

    1 week ago

    Portland, Maine, United States CareFirst BlueCross BlueShield Full time

    Job SummaryAs an Operational Support Specialist at CareFirst BlueCross BlueShield, you will play a vital role in providing operations support by obtaining facts, analyzing problems, designing solutions, developing testing methods, conducting and documenting tests, and providing operating information to customers.Key Responsibilities Research and improve...

  • Behavioral Support Specialist

    2 months ago

    Portland, Maine, United States Amergis Full time

    About the RoleAmergis is seeking a skilled Behavioral Support Specialist to provide behavioral support services in a school setting. As a key member of our team, you will play a vital role in supporting students with behavioral challenges.Key ResponsibilitiesProvide personal care and behavioral assistance/interventions to assigned students.Assist students...

  • Youth Support Specialist

    7 days ago

    Portland, Maine, United States MaineHealth Full time

    Job Summary:As a Youth Support Specialist at MaineHealth, you will play a vital role in providing one-on-one support to individuals in the community. This position requires a strong understanding of mental health struggles and the ability to provide empathetic support. You will work closely with multidisciplinary teams to ensure everyone is equipped to...

  • Foster Care Support Specialist

    2 months ago

    Portland, Maine, United States Spurwink Services Full time

    Position OverviewSpurwink Services is seeking a dedicated Treatment Foster Care Support Specialist to enhance our team. As a nationally accredited non-profit organization, Spurwink provides a comprehensive array of mental health and educational services tailored for children, adolescents, adults, and families. Our Treatment Foster Care Program is committed...

  • Personal Support Specialist

    4 weeks ago

    Portland, Maine, United States Avesta Full time

    About the RoleAvesta Housing is seeking a dedicated and compassionate Personal Support Specialist to join our team at 75 State Street, a nonprofit senior community in Portland, Maine. As a Personal Support Specialist, you will play a vital role in providing high-quality care to our residents, ensuring their independence, dignity, and individuality are...

  • Paraprofessional Support Specialist

    2 weeks ago

    Portland, Maine, United States ProCare Therapy Full time

    Job OverviewProCare Therapy is seeking a dedicated and passionate Paraprofessional to join our team in a Portland, Maine school district. The ideal candidate will work closely with teachers and specialists to implement individualized education plans (IEPs) and promote positive behavior management strategies.Key Responsibilities:Implement IEPs and support...

  • Personal Support Specialist

    4 weeks ago

    Portland, Maine, United States Avesta Full time

    About the RoleAvesta Housing is seeking a Personal Support Specialist to join our team at 75 State Street, a nonprofit senior community offering a continuum of care. As a Personal Support Specialist, you will provide high-quality care to our residents, including personal care, assistance with activities of daily living, and instrumental activities of daily...

  • Personal Support Specialist

    4 weeks ago

    Portland, Maine, United States Avesta Full time

    About the RoleAvesta Housing is seeking a Personal Support Specialist to join our team at 75 State Street, a nonprofit senior community in Portland, Maine. As a Personal Support Specialist, you will provide high-quality care to our residents, including personal care, assistance with activities of daily living, and instrumental activities of daily...

  • Restaurant Technology Support Specialist

    2 weeks ago

    Portland, Maine, United States Maine Wing Management LLC Full time

    Job DescriptionRestaurant Technology Support Specialist for Maine Wing Management LLCWe are seeking a highly motivated Restaurant Technology Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to our restaurant locations throughout Maine and New Hampshire.Key...

  • Customer Experience Specialist

    2 weeks ago

    South Portland, Maine, United States CarMax Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Provide exceptional customer service and support throughout the sales...

  • Housing Specialist

    1 week ago

    Portland, Maine, United States Shalom House Full time

    Job Title: Housing SpecialistJob Summary:We are seeking a dedicated Housing Specialist to support individuals facing housing instability or homelessness. As a Housing Specialist, you will work closely with community partners, landlords, and clients to provide compassionate service and address challenges with patience and care.Key Responsibilities:Build...

  • Customer Service Representative

    1 week ago

    Portland, Maine, United States Bangor Savings Bank Full time

    Job DescriptionJob Title: Customer Service SpecialistJob Summary: We are seeking a highly skilled Customer Service Specialist to join our team at Bangor Savings Bank. As a Customer Service Specialist, you will be responsible for providing excellent customer service and a full range of banking services to our customers.Key Responsibilities:Provide exceptional...

  • Family Support Specialist

    4 weeks ago

    Portland, Maine, United States MaineHealth Full time

    About the RoleThe Glickman Lauder Center of Excellence in Autism and Developmental Disorders is a leading provider of comprehensive care and support services for individuals with autism and developmental disorders. As a Family Resource Specialist, you will play a vital role in enhancing the patient experience by providing real-time support and connecting...

  • Administrative Support Specialist

    2 weeks ago

    Portland, Maine, United States Chena Power, LLC. Full time

    Job SummaryChena Power, LLC. is seeking an experienced Administrative Support Specialist to join our team. The successful candidate will provide administrative support to our operations team, ensuring the smooth day-to-day functioning of our office.Key Responsibilities:Provide administrative support to the operations team, including drafting correspondences...

  • Litigation Support Specialist

    2 weeks ago

    Portland, Maine, United States Preti Flaherty Beliveau and Pachios Chartered LLP Full time

    Preti Flaherty, a leading law firm in New England, is seeking a highly skilled Litigation Support Specialist to join its dynamic and growing Litigation practice group. This position is based in our newly renovated headquarters in downtown Portland, ME, and offers a challenging and engaging roster of work on behalf of Preti's regional and national clients.Key...

Customer Support Specialist

2 months ago

Portland, Maine, United States VETRO FiberMap® Full time
Job Summary

VETRO FiberMap is seeking a highly skilled and motivated Customer Support Representative to join our team. As a key member of our Support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities
  • Technical Support: Provide technical assistance and troubleshooting to customers via email, phone, and video conference tools.
  • Platform Expertise: Develop in-depth knowledge of our GIS platform and its features to effectively resolve customer issues.
  • Onboarding and Training: Conduct training sessions for new customers and provide ongoing support to ensure a smooth adoption of our platform.
  • Relationship Building: Foster strong relationships with key users and product champions at customer organizations to understand their needs and deliver value.
  • Issue Triage and Resolution: Collaborate with our Engineering team to triage and resolve application bugs, and work with our Product Development team to deliver platform feature requests.
Requirements
  • Experience: Minimum 2-3 years of relevant work experience in a SaaS environment, with a strong background in customer support and technical troubleshooting.
  • Education: Technical degree in a relevant discipline, such as Computer Science, Information Systems, or equivalent training certification.
  • Communication Skills: Excellent written and oral communication skills, with the ability to translate complex technical topics to users of varying skill levels.
  • Technical Skills: Proficiency in GSuite and basic office software, with the ability to learn new apps quickly.
  • Soft Skills: Self-motivated, flexible, and adaptable, with a strong attention to detail and ability to work independently.
Preferred Qualifications
  • Broadband Industry Experience: Experience working in the broadband industry, with knowledge of software design and testing, preferably map-based (GIS) software.
What We Offer
  • Competitive Salary: Commensurate with experience.
  • Comprehensive Benefits: Health insurance, retirement plans, and paid time off.
  • Professional Development: Opportunities for growth and development within a fast-paced and innovative company culture.
  • Flexible Work Arrangements: Remote-first approach with flexible work arrangements.