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Beverage Service Specialist

2 months ago

Beaumont, Texas, United States Palette Hotels Full time
Job Overview

Position: Beverage Service Specialist - Holiday Inn Beaumont

Role Summary:

The Beverage Service Specialist is responsible for providing exceptional beverage and food service to guests in a welcoming and efficient manner. This role involves preparing drinks for patrons and assisting fellow servers, while also managing cash transactions for the lounge area.

Essential Skills and Qualifications:

  • Must obtain any necessary government licenses or certifications.
  • Strong verbal and written communication abilities.
  • Fundamental knowledge of drink preparation and service of various alcoholic beverages. Liquor certification as mandated by local or state regulations.
  • Customer service orientation with an understanding of service principles and processes.
  • High School Diploma is required.
  • Previous bartending experience is essential.

Key Responsibilities:

  • Ensures the bar is properly set up and stocked each day.
  • Responsible for the preparation and storage of garnishes, juices, and other perishables to maintain product quality.
  • Welcomes guests in a friendly and courteous manner.
  • Promotes beverage orders and maintains accurate documentation.
  • Inputs orders into the point of sale system and generates checks for guests, including those served by other staff.
  • Handles all payment transactions for beverage purchases, ensuring accuracy to balance cash at the end of shifts.
  • Secures and stores all beverage, food, and equipment items appropriately.
  • Deposits cash drops and manages the cash register securely.
  • Performs routine cleaning tasks to comply with Health Department standards.
  • Adheres to all relevant State, Federal, and Corporate regulations regarding the service of alcoholic beverages.
  • Completes additional tasks as assigned by the Supervisor.

At Palette Hotels, we are committed to fostering meaningful hospitality careers for our team members. We offer competitive salaries, comprehensive health benefits, extensive training and development opportunities, career advancement within the organization, and a collaborative culture where individuals are valued.

Palette Hotels is an equal opportunity employer, adhering to policies that prohibit discrimination based on any protected classification under applicable laws, including race, color, creed, sex, national origin, age, veteran status, or physical or mental disability unrelated to job requirements.

Our policies also ensure a drug-free workplace, prohibiting the use, possession, or influence of illegal substances or alcohol during work hours. The use of legally prescribed medications must not impair judgment or performance or create safety risks in the workplace.