Cash Operations Supervisor
4 days ago
About Brink's:
The Brink's Company is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.
Brink's has been a trusted partner in securing commerce for over 165 years. Together, every Brink's Team Member is committed to providing the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future.
We believe that our team should be reflective of the customers we serve every day around the world. We believe in building partnerships that secure commerce and doing that requires fostering an inclusive culture that values people with diverse backgrounds, ideas, and perspectives.
We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.
Job Description:
Brink's U.S., a division of Brink's, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing and other value-added services to financial institutions, retailers, and other commercial and government entities.
The company has a proud history of providing growth and advancement opportunities for its employees.
We have a challenging opportunity for a Cash Supervisor.
Key Responsibilities:
- Provide first-line supervision to Cash Logistics employees
- Oversee daily cash operations, including deposit verification, change order preparation, inventory management, and opening and closing of branch and vault check-in/out
- Provide coaching and skill development to employees on a consistent basis
- Create employee scheduling to support daily work load
- Adhere to SLA performance and contract requirements
- Leverage systems, equipment, and process redesign to drive continuous process improvement in quality and efficiency
- Secure inventories by executing controls and ensuring strict quality compliance with security procedures
- Ensure activities are performed in compliance with company policies and procedures as well as state and federal laws and regulations
- Maintain accurate records, handle customer inquiries, and balance transactions daily
- Processing support when needed
- Maintain orderly and clean work areas, including all machines, tables, cabinets, and storage areas
- Assist Management as needed to meet branch goals
- Cross-train and perform other duties as assigned
Minimum Qualifications:
- Minimum of 3 years operations experience in a cash or vault processing environment
- Minimum of 21 years of age
- A valid firearms permit or ability to pass applicable firearms licensing
- A valid guard card or ability to obtain a guard card or any other required licenses
- Satisfy all applicable Department of Transportation requirements
Preferred Qualifications:
- Supervisory experience in a production environment
- Cash handling experience in the secure logistics or banking industry
- Experience in a coin processing environment
- Knowledge of lean/process improvement methodologies
- Bachelor's Degree
Professional Skills:
- Excellent ethics and integrity
- High attention to detail
- Collaborative work style
- Strong basic mathematical skills
- Excellent customer service
- Ability to work independently
- Professional, positive demeanor
- Ability to influence and lead
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