Customer Service Representative

4 weeks ago


Clearwater, United States RollShield LLC Full time
Job OverviewRollShield LLC is seeking a highly motivated and organized individual to fill the role of Customer Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to a positive work environment.Key Responsibilities
  • Assist with client interactions, including answering phones, emails, and responding to customer inquiries.
  • Coordinate and complete administrative tasks at our operations center.
  • Assist with scheduling and coordination of service calls and client appointments.
  • Ensure client information is up-to-date and accurate in our CRM system.
  • Provide daily support to on-site management within the Operations and Accounting Departments.
Requirements
  • General knowledge of construction is a plus.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize daily workload.
  • High level of verbal and written communication skills.
  • Friendly, conversational, and engaging phone presence.
  • Excellent computer skills and experience with CRM systems.
Benefits
  • Medical
  • Dental
Pay and Hours

Pay rate $17 to $18 per hour depending on experience and skill set. Hours are Monday through Friday 8:00 AM-5:00 pm.



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