Non-Emergent Transportation Coordinator

2 weeks ago


Tracy, California, United States MTM Full time

Job Summary: Medical Transportation Management (MTM) is seeking a highly motivated and detail-oriented Non-Emergent Transportation Coordinator to join our team. As a CSR, you will play a critical role in ensuring that our members receive exceptional service and support. This is a part-time position that requires excellent communication skills, both written and verbal.

Key Responsibilities:

  • Participate in an extensive paid training program to develop your skills in customer service, computer applications, policy, and procedure.
  • Manage inbound calls from members to verify eligibility and coordinate non-emergent transportation using MTM systems.
  • Listen attentively to callers and obtain information in a professional, systematic, and organized manner.
  • Acquire and maintain in-depth knowledge of established protocols and procedures.
  • Maintain flexibility to provide quality service to our members and help MTM achieve business and operational goals.

Requirements:

  • Able to work weekends and/or holidays as needed.
  • Ability to maintain confidential information standards within a fast-paced environment.
  • Excellent communication and interpersonal skills.

What We Offer:

  • An estimated salary range of $45,000 - $60,000 per year, depending on experience.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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